Sickle Cell Patient Affairs Liaison - West Coast

We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place.

To fully realize Pfizer’s purpose – Breakthroughs that change patients’ lives – we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.

Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues.

The Sickle Cell Community is a dynamic space due to the complex nature of the disease, access to care, social determinants of health, and lack of education around Sickle Cell Disease. People living with Sickle Cell Disease and their caregivers seek health care information from trusted sources, which places community-based organizations (CBOs) at the center of care. The Sickle Cell Community Specialist (SCCS) role is to support CBOs and connect them to resources that may be limited for patient-run organizations.

The SCCS serves as a community-focused colleague who helps identify gaps across education, access to care, patient engagement, and the local lead aligned to addressing the needs of patients and caregivers along the healthcare journey.

SCD Community Specialist is a field-based, non-sales, non-promotional, community-facing colleague who serves as the point of contact for the Sickle Cell Community Based Organizations (CBOs) including local, regional, and national advocacy groups and individual patients and caregivers. The primary function of the SCCS is to liaise with CBOs and patient groups and their constituents on programs, and other support offerings available from Pfizer.

The role reports directly to the U.S. Rare Disease National Patient Affairs Liaison Directors.

The SCCS serves as the primary point of contact for patients, caregivers, executive directors, and other staff members of advocacy chapters for the purpose of education, resources, hub information, sponsorship, and support.

All SCCS activities are executed in close collaboration with legal, compliance and marketing colleagues to ensure they are implemented in a thoughtful manner that meets Pfizer’s high standards of ethical conduct.

• The Pfizer SCCS role has three key focus areas:
  Customer Engagement, CBO Account Management and working cross-functionally to meet the needs of the Sickle Cell community.
• Understand the gaps and challenges that the CBOs may face and act as a convener across our internal matrix team to effectively support the different functions that are driving solutions for people living with SCD.
• Identify key stakeholders, CBO capabilities, and the local market as it relates to capacity building and the needs of the SCD Community.
• Develop trusting and transparent partnerships with key leaders in the Sickle Cell community to partner and support their advocacy efforts aligned to education and patient empowerment/ access to care.
• Seek to understand key local, regional, and national healthcare issues and best practices aligned to the Sickle Cell space.
• Elevate the work of the National/ Regional CBOs to help share outwardly with the broader community aligned to our ability to partner through Pfizer’s SME (subject matter expert) functions (Medical, Corporate Affairs, ADMs, etc.).
• Identify, connect, and communicate multiple insights from various stakeholders to develop a plan of action that is mutually beneficial to Pfizer and the Sickle Cell Community.
• Deliver comprehensive overview of patient support resources and programs to patients, caregivers, and CBOs at various Pfizer-sponsored events (e.g., in-person/virtual booth exhibits) at local, regional, and national levels.
• Identify key opportunities to educate on the importance of the treatment of SCD and the importance of optimizing their therapy.
• Identify collaborative partnerships where we could broaden our reach to the SCD community aligned to disease education, access to care and empowerment.
• Manage the budget to prioritize commitments that align with the goals of Pfizer and assigned CBOs and to maximize strategic collaborations of key imperatives that ladder up to the brand strategies.
• Collabo…