Sr​/Care Manager, Patient Support Services – Remote

Employer Industry: Healthcare and Life Sciences

• Salary up to $22/hr
• Opportunity for career advancement and growth within the organization
• Remote work flexibility
• Supportive and collaborative work environment
• Chance to make a positive impact on patient care and access to medications

• Perform outbound calls to obtain appropriate information and document accurately
• Answer inbound calls and assist customers with pharmacy-related services
• Contact insurance companies for benefit investigation and coverage eligibility
• Provide prior authorizations and appeals support
• Assist patients with the enrollment process for copay assistance programs

• High School Diploma or equivalent; some college preferred
• Minimum one year of experience in medical billing, reimbursement, insurance verification, or similar medical office experience
• Previous data entry experience (minimum three months) with the ability to type 30 wpm+
• Must demonstrate high attention to detail and be computer savvy
• Exceptional communication skills, both written and verbal

• Previous experience in Patient Support Services (Hub)
• Previous customer service experience in the healthcare field
• Bilingual

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.