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Member Solutions Lead — Hybrid Remote

Remote / Online - Candidates ideally in
Dudley, Worcester County, Massachusetts, 01571, USA
Listing for: Nichols College
Full Time, Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
    Bilingual
Job Description & How to Apply Below
A community-focused credit union is seeking a Member Solutions Specialist Lead to help reduce delinquency and support members during difficult times. In this role, you'll manage communications with delinquent members, coach employees, and ensure compliance with collection procedures. A high school diploma and related experience are required. The position offers a hybrid work arrangement, professional growth opportunities, and competitive salary and benefits.
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