Clinical Trial Educator

Centurion, South Africa | Full time | Home-based | R1522814
Clinical Trial Educators (CTEs) collaborate with research staff and other stakeholders to drive trial recruitment and support study-specific training needs. The CTE acts as a strategic partner to both external and internal stakeholders to optimize the site experience and performance. They lead relationship management and communication of medical and scientific information with healthcare providers and caregivers.
This is a fixed-term opportunity for 12-months contract.

• Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training
• Provides education to healthcare professionals and their staff, reinforcing study protocols as related to a clinical trial
• May partner with referral networks to identify potential subjects for a trial
• Maintains and analyzes customer records to customize strategies to maximize pre-screening, screening, and enrollment in trials
• Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery
• Successfully manages objections raised
• Maintains up-to-date technical knowledge of specialty and disease areas

• Bachelor's Degree (BA/BS) in Health Sciences or related field, or equivalent academic/professional qualifications
• Registered Nurse or CRA experience is required
• 1–2 years of prior relevant experience
• High flexibility to travel (internationally, if needed)
• Clinical competence in relevant therapeutic area
• Excellent interpersonal and communication skills
• Strong written and verbal communication skills, including good command of English
• Ability to execute tasks with minimal oversight
• Ability to coordinate and complete activities across multiple functions
• Solutions-based approach to problem-solving
• Positive, can-do attitude
• Strong customer service orientation
• Collaborative mindset and team player
• Demonstrates empathy and awareness of cultural differences
• Upholds the values of IQVIA and the CTE group

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at