Texas Levels of Maternal Care; LoMC Independent Contractor Surveyor

Job Summary

This is an Independent Contractor role that involves conducting surveys in Texas, adhering to the Texas designation survey guidelines.

The Texas Levels of Maternal Care Independent Contractor surveyor role is responsible for the following:

• Analysis and Assessment:Apply sophisticated analysis and inductive reasoning to evaluate health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Applies their knowledge to assess risk points within organizations.
• Professionalism and Expertise:Possess the credentials, professional demeanor, and expertise to earn the respect of health care organizations' staff and leadership.
• Communication
  
  Skills:
  
  Utilize advanced communication skills to engage health care organization staff in interactive dialogues on various health care issues, assessing compliance and identifying improvement opportunities.
• Report Writing:Demonstrate superior written communication skills to prepare detailed, accurate management reports that link individual standards deficiencies with potential system vulnerabilities and related organization risk points.
• Presentation:Professionally and effectively communicate survey results to health care organization leadership in a constructive and collegial manner.
• Time Management:Efficiently manage time and work collaboratively as a team member.
• Training and
  
  Education:
  
  Participate in training sessions and ongoing education provided by The Joint Commission and/or Texas Department of State Health Services (DSHS).

• Analyze and synthesize survey findings to provide conclusions, recommendation and educational opportunities.
• Learn, understand, retain, explain and objectively apply Texas Department of State Health Services (DSHS) guidelines.
• In response to patient-centered evaluation activities, analyze policies, procedures, meeting minutes,
  • clinical standards, protocols, patient records, employee records, committee reports, to assess the level of
  • compliance implementation of policies, evidence of performance improvement, and quality and safety of care.

• Using the Joint Commission's established survey process, exercise independent judgment and discretion as follows:
  • Participate in and conduct required on-site or virtual activities, including without limitation inspections, required conferences, tours and interviews with staff.
  • Review and interpret all data submitted by the organization.
  • Document observations in a thorough, accurate manner.
  • Provide appropriate documentation to guide health care organization improvement activities, including a comprehensive rationale for any observations.
  • Link each observation to potential system-level vulnerabilities and opportunities for organizational improvements in patient care and safety.
  • Educate the organization during surveys concerning potential risks to patients, staff and/or visitors when identified, clarify opportunities for improvement, and remedial action required.
  • Provide ample opportunity for discussion and clarification of potential findings to allow organizations to provide evidence of compliance or to reach an understanding of the organizational risk.
• As appropriate, offer examples of best practices relating to identified opportunities for improvement, recommend publications and other resources.
• • Report survey findings in a complete, accurate, understandable, and timely manner.

• Assist the Central Office in responding to questions from the field or follow needed from DSHS. .
• Follow customers' safety policies when on site, including following requested safety measures (e.g., wearing appropriate protective clothing or equipment) provided that such policies are not in conflict with Joint Commission policies.
• Perform other duties as assigned, including, but not limited to:
  • Perform team leader responsibilities when designated as team leader.
  • Serve as a preceptor for independent contractors and adheres to the behavioral objectives in the course agreement.

Texas Levels of Maternal Care Independent Contractor surveyor must have the following essential knowledge, credentials, characteristics, and abilities:

Education:

• Physicians must have a degree of…