Community Liaison Marketing & Business Development Medical Group Newark, NJ

Community Liaison Marketing & Business Development Medical Group Newark, NJ

Location:

US-NJ-Newark

:

Category:
Sales

Position Type:
Full-Time

Remote:
Yes

Harmony Cares is one of the nation’s largest home-based primary care practices. Harmony Cares is a family of companies all dedicated to providing high-quality, coordinated health care in the Solve home. This includes Harmony Cares, Harmony Cares Medical Group, Harmony Cares Home Health and Harmony Cares Hospice.

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficulty accessing care.

Our Shared Vision – Every patient deserves access to quality healthcare.

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License turbulence & Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Great Place to Work Certified
• Established in 11 states
• Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

The Community Liaison is responsible for inbound/outbound communication and businessxia‑development. The role acts as the local market B2B, B2C, and D2C representative educating community partners and potential patients about the company, our mission and service offerings. This role will help progreso patient transitions of care from area facilities and referral partners to Harmony Cares and will explain the benefits of enrollment to eligible patients and caregivers.

Essential Duties and Responsibilities

• Market analysis along with competitive landscape, determining how to differentiate Harmony Cares services to external referral partners
رض أعرف المشكلة
• Know and educate the community on our mission to provide high-quality personalized healthcare in the home for people that need it the most
• Meet or exceed agreed upon in‑person and virtual meeting goals with key decision makers
• Thoroughly understand eligibility and enrollment processes
• Provide education on and facilitate, as requested, benefit enrollment and processes
• Track performance in CRM demonstrating plan and adherence to budgeted targets for a given region
• Schedule face‑to‑face or phone discussions with patients and their caregivers (or other legal representatives) to provide guidance on patient eligibility for all programs
• For patients interested in being aligned or attributed to an accountable care organization (or other CMS alternative payment model) in which one of the Company’s practices are participating, inform them about the program; and, if they opt to voluntarily align, collect Voluntary Alignment Form from patients (or their legal representatives)
• Answer inbound calls from patients, families, and facility staff members regarding the Company’s business units operating in the relevant market
• Promptly, accurately, professionally triage all patient concerns related to care needs, scheduling and billing to the appropriate department
• Oversee and document outreach calls conducted, and meetings scheduled with external sources
• Adhere to all company policies and procedures and all applicable laws and requirements, including without limitation those related to marketing (including marketing plans), interacting with referral sources and patients, beneficiary notifications, and conducting patient outreach (i.eрам calls and in person)
• Comply with HIPAA privacy and security guidelines and company policies, procedures and standards
• Maintain consistent communication with sales leaders and local business unit leadership and support staff
• Perform other additional duties as assigned

Required Knowledge, Skills and Experience

• Bachelor’s Degree or 4+ years of B2B sales experience
• 2+ years of healthcare-related industry sales/marketing experience
• Must maintain a valid driver’s license and good driving record
• Excellent organization, problem solving skills and the ability to appropriately represent company service capabilities to the…