Pre-Registration Representative Senior, Financial Securing

Job Description Pre-Registration Representative Senior, Financial Securing   (251914)
** Purpose of this position:
** The pre-registration specialist confirms all patient demographic information is current and complete, verifies insurance information, and confirms insurance benefit eligibility. The pre-registration process contributes to reduced patient wait times, improved patient satisfaction, and reduced denials stemming from front-end activities

Current List of non-MN States where Hennepin Healthcare is an Eligible

Employer:

* Alabama, Arizona, Arkansas, Delaware, Florida, Georgia,
* * Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Mississippi, Nevada, North Carolina, North Dakota, New Mexico, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin.
*** RESPONSIBILITIES
* ** Performs pre-registration by contacting the patient via phone and completing an accurate interview to obtain/verify demographics, insurance, medical, and financial information
* Utilizes Benefit Collection tool to provide patient with estimate of out of pocket expenses for services prior to date of service and attempts to collect any out of pocket expenses
* Adheres to department policies and procedures related to verification of eligibility/benefits, pre-authorization requirements, and available payment options
* Identifies patients who may need Advance Beneficiary Notices for Non-covered services (ABN)
* Refers patients to the Price Estimate Team, as necessary
* Connects uninsured/underinsured patients with Financial Counseling or Medicaid eligibility vendor as appropriate
* Determines whether a service requires a prior authorization. If so, documents appropriately and sends to prior authorization team
* Creates HARs and sets up appropriate Guarantor
* Contacts the patient to complete Medicare Secondary Payer Questionnaire for Medicare beneficiaries
* Thoroughly documents all conversations with patients and insurance representatives
* Ensures patients have logistical information necessary to receive their service (appointment, place and time, directions to facility)
* Maintains productivity and quality standards and assists other team members where necessary
* Other duties as assigned
** SUMMARY
* * We are currently seeking a
** Pre-Registration Representative Senior
** to join our Financial Securing team. This full-time role will primarily work remote (Day, M-F).  
-OR
- * An approved equivalent combination of education and experience
**
* Preferred Qualifications:

**** Experience working in EPIC, preferred
*** Knowledge/ Skills/ Abilities:
**** Requires knowledge of government and commercial payer (Insurance) benefit and eligibility verification and ability to become aware of and navigate medical policy per payer guidelines
* Demonstrated expertise in logical thinking, data preparation, and analysis
* Comprehensive knowledge of Microsoft Office (Outlook, Word, Excel)
* Strong communication skills, both verbal and written
* Ability to communicate effectively with collaborating departments, providers and insurance representatives
* Demonstrated organizational skills and the ability to prioritize and manage tasks based on established criteria
* Excellent verbal and written communication and interpersonal skills
* Ability to work independently with minimal supervision, within a team setting and be supportive of team members
* Proficient with Microsoft Office
* Ability to analyze issues and make judgments about appropriate steps toward solutions
** QUALIFICATIONS*
* **
* Minimum Qualifications:

**** 2 years clerical experience in health care revenue cycle operations: billing/claims, patient accounting, collections, admissions, registration, etc.
* Bilingual strongly preferred, required in some positions

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing
** Equal Employment Opportunities
** to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.  
*
* Please Note:

** Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
* We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
* We provide an extensive benefits program that includes Medical;
Dental;
Vision;
Life, Short and Long-term Term Disability Insurance;
Retirement Funds;
Paid Time Off;
Tuition reimbursement; and license and Certification reimbursement *(Available
** ONLY
* * for benefit eligible positions)*.
* For a complete list of our benefits, please visit our career site on why you should work for us.## Primary

Location:

MN-Minneapolis-Downtown…