Patient Financial Services Representative

Join to apply for the Patient Financial Services Representative I role at Johns Hopkins All Children's Hospital

Requisition #:658199 |

Location:

Johns Hopkins All Children's Hospital, St. Petersburg, FL 33701 | Category:
Clerical and Administrative Support |

Schedule:

Day Shift |

Employment Type:

Full Time

• Free onsite parking
• Career growth and development
• Tuition Assistance
• Diverse and collaborative working environment
• Comprehensive and affordable benefits package

The Patient Financial Services Representative I is responsible for a variety of customer service, claim processing and cash posting roles. The position assists with all facets of the hospital billing process to meet deadlines and reduce unbilled inventory, accounts receivable, cash posting and account inquiries.

Full‑Time, Monday‑Friday, 8:00 AM – 4:30 PM. No weekend work required. 90 % work from home with occasional on‑site work as needed.

• Handles assigned business office related functions of straightforward, low complexity; including intermediate focused level problem solving, in a timely and efficient manner to ensure individual, departmental and organizational quality and productivity goals are met.
• Takes appropriate action on matters and/or escalates to designated party for timely resolution. Continues follow‑up as appropriate matter is resolved.
• Performs data entry functions consistent with department requirements to ensure individual and departmental goals are met.
• Reviews assigned work to validate and reconcile accuracy to ensure quality and integrity of information handled.
• Researches information for proper resolution within designated time frames to complete assigned responsibilities.
• Effectively plans daily workload to ensure maximum productivity consistent with individual and departmental requirements.

• High‑school diploma, GED, Certificate of Completion or equivalent achievement.
• 1 year of relevant work experience with basic understanding of medical, billing and coding terminology for physician and/or hospital facility.
• Ability to read, write, speak and understand English.
• Basic computer skills, working in multiple systems and proficient in Microsoft Office Applications.
• Applicant must live local to Johns Hopkins All Children's Hospital, St. Petersburg, FL.

Minimum $16.05 /hour – Maximum $25.69 /hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug‑free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Not applicable

Full‑time

Health Care Provider

Hospitals and Health Care

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