Director, Legal Operations

About Avalon Healthcare Solutions:

Avalon Healthcare Solutions is the world's first and only Lab Insights company, bringing together our proven Lab Benefit Management solutions, lab science expertise, digitized lab values, and proprietary analytics to help healthcare insurers proactively inform appropriate care, reduce costs, and improve clinical outcomes. Working with health plans nationwide, the company covers over 44+ million lives and delivers 10-20% proven outpatient lab benefit savings.

Avalon is pioneering a new era of value-driven care with its Lab Insights Program that captures, digitizes, and analyzes lab results in real-time to provide actionable insights for earlier disease detection, ensuring appropriate treatment protocols and driving down overall costs.

Avalon is a portfolio company of Francisco Partners, a global private equity firm that specializes in investments in technology and technology-enabled service companies. Avalon is a high growth company where every associate has an opportunity to make a difference.

Avalon has years of expertise in managing lab benefits and now is leveraging digitized lab results to drive quality clinical outcomes and proven savings. When you look at how we bring this to life, we offer Lab Insights solutions that work together to arm you with critical lab-driven insights to accelerate your value-driven care success. This is the first-of-its-kind suite of solutions to help you achieve the Triple Aim of improving the patient experience of care, improving the health of populations, and reducing the per-member cost of healthcare.

You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve.

For more information about Avalon, please visit

The Director, Legal Operations is responsible for providing support to Avalon's Legal, Compliance, Internal Audit, and Government Affairs Departments. The Director, Legal Operations will provide, support, and/or manage administrative, licensing, internal and external audit, compliance policy maintenance, lobby registrations, and contracting processes across the supported teams. This role reviews various contract types and provides preliminary redline/negotiating support to attorneys as needed.

This role will ensure Avalon's compliance with all federal and state licensing requirements. This role will develop, improve, and maintain documentation regarding key processes across the supported teams. This position will perform additional tasks at the direction of the Chief Legal Officer.

This position is eligible for remote work, but regular business travel will be required, including Avalon's corporate office located in Tampa, Florida.

• Work across teams and departments, balancing competing objectives to accomplish goals and requirements.
  • Support Legal Operations
• Review various contract types (e.g., IT, Vendor, NDAs) and generate preliminary redlines for attorney review; support and/or directly negotiate with counter parties
• Function as enterprise subject matter expert with respect to all aspects of Avalon's compliance with CAGE Codes, Exclusion and Preclusion checks, including the preparation of associated client reporting
• Respond to subpoenas and external counsel demands for medical records
• Support and/or manage Avalon's licensing functions and interactions with state Secretaries of State
  • Support Compliance Operations
• Serve as the administrator/librarian for electronic policy administration
• At the Chief Compliance Officer's direction, maintain SLA/performance metric documentation regarding the 7 elements of an effective compliance program
• Support Avalon's FDR and third-party vendor oversight activities
• At the Chief Compliance Officer's direction and using professional judgment and institutional knowledge to assess risk levels, support auditing and/or investigatory functions, provide guidance on remediation planning, and prioritize remediation efforts.
  • Support Internal Audit Operations
• Facilitate responses to client audits of Avalon and corrective action plans; monitor associated follow up activities and provide related information to internal stakeholders
• Facilitate quarterly enterprise risk assessments (ERA); manage risk survey responses
• Support Avalon's Risk Management processes
• Coordinate with internal stakeholders and assist with all aspects of Avalon's internal auditing activities, including assisting Internal Audit's conducting of assurance audits and tracking of related management action plans
• Provide additional support at Internal Audit's direction.
  • Support Government Affairs Operations
• Responsible for ensuring timely submission of lobbying attestations, certifications, and related filings.
• Responsible for regularly reviewing the results of state bill tracking service with Avalon's VP, Gov…