Dispensary Manager

Are you a Pharmacy Technician looking for a role where you can really shape how a dispensary runs?

Were looking for a Dispensary Manager to take responsibility for the day-to-day running of our dispensary service across Debenham Group Practices three sites.

Youll be mainly based at Debenham, with regular working across Otley and Grundisburgh, and youll play a key role in making sure our dispensary service is safe, organised, and works well for both patients and staff.

About you

Youll be a registered Pharmacy Technician (GPhC) with a Level 3 qualification, and youll already have good experience working in a dispensary environment ideally in general practice or primary care.

Youll be comfortable managing people, organising workloads, and keeping oversight of whats going on across more than one site. Youll be practical, organised, and confident taking responsibility for standards, safety, and compliance.

Experience with controlled drugs, stock management, and DSQS is important. Experience of audits or inspections would be helpful, but not essential.

• It's a role with genuinely influence
• We're a supportive practice with an established team
• Close working with clinicians and operational leadership
• Variety, responsibility, and autonomy in your day-to-day work
• A salary that reflects the scope of the role
• Support from being part of a larger group, and
• Great staff benefits offer

This is a hands-on management role where youll oversee how the dispensary operates across all three sites.

You'll manage the dispensary team, keep a close eye on workflows, stock, and standards, and make sure medicines are dispensed safely and accurately. Youll also support wider pharmacy and prescribing activity by helping to resolve patient and prescription queries, working closely with GPs, pharmacists, and the practice team.

You'll take the lead on areas such as controlled drugs and DSQS, and act as the main point of contact for dispensary matters within the practice.

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

Electric Car Salary Sacrifice Scheme:

• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

• Managing the dispensary service across Debenham, Otley, and Grundisburgh
• Line managing dispensary staff, including rotas, supervision, appraisals, and development
• Making sure dispensing is safe, accurate, and in line with SOPs and legal requirements
• Overseeing ordering, stock control, expiry checks, and cold-chain processes
• Leading on controlled drugs governance and audits
• Taking responsibility for DSQS compliance and keeping evidence up to date
• Supporting pharmacy and prescribing work by helping to resolve patient and prescription queries, liaising with clinicians and external pharmacies as needed
• Identifying and addressing risks, incidents, and near misses
• Working with clinicians to resolve prescription queries and support safe prescribing
• Acting as a senior point of escalation for dispensary-related issues

• You are a registered Pharmacy Technician with the GPhC.
• You hold a…