Case Manager

• Provides for the safety, stability and well-being of children and families during the referral period
• Delivers culturally competent, strengths-based case management services to children and families consistent with the evidence-based practice models
• Meets DCF timelines to connect with the family within 24 hours of referral; facilitate initial family meeting within 48 hours of referral; complete assessment-based case plan within 20 days of referral; and case closure within 3-6 months of referral
• Engages and works in partnership with families to complete assessments and develop case plan goals and objectives
• Meets with the family in the home weekly monitoring the family's progress towards their case plan goals; and meets monthly with each child individually to assess child's safety
• Assesses each child's safety with every family contact and reports all suspected child abuse / neglect. Monitors family progress and service provision using assessment tools, and updates family case plan based on those assessments
• Provides weekly home-based family skills training which may include:
  Nutrition, Hygiene, Household and Time Management, Home and Child Safety, Basic Parenting, Transportation, Problem Solving and Communication to assist parents in providing a safe, nurturing environment for children in their care
• Works closely with the Family Support Worker to provide services for the family and make decisions about child well-being

• Bachelor's degree in human services required
• Requires a minimum two years relevant experience
• Must have lived experience with substance abuse, treatment and recovery with a minimum of two years of continuous recovery
• Requires knowledge of recovery resources and has experience interacting with individuals seeking recovery
• Must possess a valid state Driver's License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization's insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position

• Requires overall computer knowledge and proficiency with the following:
  • Computerized database programs
• Spreadsheet programs
• Word processing programs
• Requires the ability to efficiently operate office equipment such as:
  • Computerized e-mail systems
• Calculators, copiers, fax machines
• Telephones and voicemail systems
• Effective listening, oral, and written communication skills, including face-to-face, on-site, in person discussions. Exercises appropriate use of positive language.
• Regular and predictable on-site attendance.
• Proficiency with computers and Microsoft suite of products including Microsoft Word, Outlook, Excel, and PowerPoint.
• Ability to efficiently operate other office equipment such as telephones, voicemail systems, copy and fax machines, and scanners.
• Adherence to DCCCA Values:
  • We provide education and services based on research and a dedicated commitment to improving lives.
• We value the people and communities we serve by respecting their experiences and treating them with dignity and respect.
• We encourage leadership at all levels by challenging existing conditions and finding innovative ways to grow and learn.
• We deliver high quality services every day, holding ourselves accountable for our outcomes.

The physical demands described below are representative of what must be met to satisfy the essential functions of this job. Reasonable accommodation may be made to enable an individual with disabilities to perform essential functions. While performing the duties of this job, the employee may be regularly required to:

• Stand, walk, sit, climb, or balance
• Talk, hear, taste, or smell
• Reach with hands and arms
• Use hands to touch, handle, or feel
• Stoop, kneel, crouch, or crawl
• Move lift or move up to 50 pounds occasionally
• Work at a computer for extended periods of time, sitting or standing
• Operate successfully in an environment in which mentally and emotionally stressful topics may be discussed or trained, i.e. substance use disorder, mental health conditions, domestic abuse, etc.
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This position requires travel, which may include driving personal or company-owned vehicles. It may also include driving with other passengers in the vehicle, and/or driving as a passenger with other drivers.

Note:

Even with a valid driver's license, certain motor vehicle infractions may render individual's ineligible to drive company-owned or personal vehicles for company business. Such infractions may also disqualify employees from continued employment with DCCCA, Inc. This position is considered to be a safety-sensitive position.

• FPS Supervisor

Candidates must successfully complete pre-employment drug screening, background screening, a fingerprint-based records search, and reference checks. Continued…