Administrator Hospital

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Band 2
Main area Administration Grade Band 2 Contract Permanent Hours Part time - 22.5 hours per week (This role will include home and office working (based at Truro Business Park) so it is essential that any applicant lives in Cornwall)
Job  
Site Truro Business Park Town Truro Salary £24,465 Pro Rata Salary period Yearly Closing 25/01/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

• Great Care:
  Care based on what matters to people.
• Great Care:
  Care provided at home or close to home.
• Great Care:
  Improvement through learning, research and innovation.
• Great Care:
  Prevention and alternatives to hospital.

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether thats job share, part time or another flexible pattern.

In addition, although the role advertised may have a home office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

This is a key role within the Hospital at Home service, providing comprehensive, high-quality administrative support to the clinical teams who enable patients to receive safe and effective care in their own homes.

Based at the Truro Office, this part-time post (22.5 hours per week) will involve a range of administrative duties to support the smooth and efficient running of the service. The successful candidate will play an important role in coordinating day-to-day activities, ensuring accurate record-keeping, and acting as a point of contact for both internal teams and external stakeholders.

This role would suit someone who is organised, adaptable and able to work collaboratively within a busy healthcare environment, with a strong focus on delivering a high standard of support to both clinicians and patients.

• Supporting clinical staff including health care assistants, nurses, ward managers, advanced clinical practitioners
• Responding to phone calls as the first point of contact with the Hospital at Home service
• Processing referrals which could be received via multiple routes
• Admitting and discharging patients to the wards as directed by the clinical team
• Carry out data entry to support the team
• Booking appointments through the RIO electronic patient record system
• Arranging the delivery of clinical equipment for patients to be monitored in their own home.
• Supporting data submissions which inform the wider system of the Hospital at Home service
• Work in line with Trust policies and procedures
• Observe and maintain confidentiality of the workplace
• To use all required Trust systems as directed.

• Building relationships with other staff in the Cornwall…