Pharmacy Technician – Hybrid; Orange, CA

Position: Pharmacy Technician – Hybrid (Orange, CA)
** Your day-to-day responsibilities will include:
*** Making high-volume outbound calls to members, providers, and pharmacies for medication adherence programs.
* Assisting members with medication refills and coordinating with prescribers for authorizations.
* Responding to inquiries from members, physicians, and pharmacies regarding prescription benefits.
* Collaborating with our Pharmacy Benefit Manager (PBM) to resolve prior authorization issues and rejections.
* Maintaining member confidentiality per HIPAA standards.
* Supporting internal departments to resolve pharmacy-related issues.
* Ensuring all pharmacy programs align with compliance standards and CMS criteria.
* Performing other duties as needed to support the team.
*
* What We’re Looking For:

***
* Required:

*** High School Diploma or GED
* Active Pharmacy Technician License (CA)
* At least 1 year of customer service experience
* Strong written and verbal communication skills
* Knowledge of pharmacy terminology, dosage forms, and medication applications
* Proficiency in multitasking and prioritizing work in a fast-paced environment
* Ability to problem-solve and collaborate cross-functionally
* Strong organizational and time management skills
** Preferred:
*** Associate’s Degree or completion of Pharmacy Tech school
* Certified Pharmacy Technician (CPhT)
* Pharmacy experience in a healthcare setting
* Bilingual – English/Spanish or English/Chinese We are committed to improving the health and well-being of our members and community. When you join our team, you’ll work in a collaborative and mission-driven environment that values innovation, accountability, and compassion.
** Work Environment:
** Hybrid remote work with a supportive and inclusive team.
** Mon/Wed or Tues/Thurs in office based on availability. In office hours are 7:30am - 4pm. When working from home 8am - 5pm PST
**** Home Internet requirements**: 50/download 100/upload
** Growth Opportunity:
** Work on meaningful programs with real impact
** Work-Life Balance:
** Regular schedule with reasonable expectations
*
* Location:

** Orange, CA
*
* Physical Requirements:

*** Ability to sit, stand, walk, and use hands regularly
* Occasionally lift/move up to 10 lbs
* Visual acuity for reading and computer use
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