Patient Account Specialist FULLY REMOTE

Fully Remote Patient Account Representatives

Tek Systems is hiring a few full-time remote Patient Account Representatives in the EST/CST time zones.

• 1-3 years of medical patient account representative experience, or medical insurance/authorizations experience.
• Must reside in an EST or CST time zone.

Monday-Friday: 8:30 AM - 5:00 PM EST. Remote position. Must be located in EST/CST.

Responsibilities include answering incoming calls from providers, health plans, and members regarding eligibility, benefits, claims, coverage, and authorization of services. You will problem-solve and explain programs and procedures to callers, as well as answer and address claim payment questions with providers.

• Answer incoming phone calls via ACD phone system.
• Provide eligibility, benefits, claim, and referral status information based on queue.
• Assist in resolving provider issues related to claims, authorizations, and eligibility inquiries.

Nice to have:

• Experience in a call center within a healthcare environment.
• Bachelor's Degree preferred.

Contract position based in Dallas, TX, but fully remote.

Pay range: $18.00 - $18.00 per hour.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental, & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation, or Sick Leave)

This is a fully remote position.

This position is anticipated to close on January 22, 2026.

We’re partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.