Manager, Clinical Operations; Orange

Position: Manager, Clinical Operations (Orange County)
Location: California

Manager, Clinical Operations (Orange County) page is loaded## Manager, Clinical Operations (Orange County) locations:
Home Office - California time type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR2123
** SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 277,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare.
**** SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts.

If you are interested in becoming part of an organization that is innovating senior healthcare visit (Use the "Apply for this Job" box below). , or follow us on Linked In, Facebook, and Twitter.
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* Job Description:

** The Job
** The Manager, Clinical Operations, will oversee and optimize daily operations within clinical pods, process improvement in partnership with central operations, ensuring alignment with SCAN’s strategic goals, enhancing healthcare delivery, and maintaining high standards of patient care and operational efficiency.
** You Will
** The Manager, Clinical Operations, will be focused on clinical team (POD) management, this individual ensures seamless day-to-day operations and strategic alignment with SCAN’s initiatives. Their key responsibilities include:
* POD Process Implementation and Infrastructure Maintenance:
Implement and maintain the infrastructure that supports daily POD operations, aligning with SCAN’s strategic initiatives, vision, and goals. Collaborate with central operations project teams to identify standardization opportunities and promote best practices.
* Healthcare Initiatives and Program Management:
Design, implement, and manage new healthcare initiatives and programs to enhance the capabilities of the integrated care delivery program within PODs. Oversee panel management to ensure effective patient assignment, route optimization, and PCP relationships.
* Performance Monitoring and Analysis:
Monitor and analyze POD performance metrics, including ADK, visits per day, open notes, notifications, documentation, and RAF scoring. Identify trends and collaborate with the APC manager and Medical Director on process improvements. Prepare reports on POD performance for leadership.
* Communication and

Collaboration:

Conduct regular touchpoints with the APC manager and Medical Director to review POD performance metrics, identify coaching or performance management opportunities, address operational issues, and ensure alignment with clinical goals. Foster positive relationships with communities and community partners to enhance collaboration and service delivery by rounding in POD communities.
* Patient Engagement and Quality Care Delivery:
Perform in-person rounding at POD communities, collaborating with the APC manager to engage with APCs, address concerns, and ensure quality care delivery. Address regional member issues and concerns promptly and effectively, ensuring resolution and member satisfaction.
* Team and Vendor Management:
Recruit, on-board, manage, and coach the team supporting clinicians. Communicate expectations clearly, monitor job performance, motivate, and develop opportunities for career growth. Manage regional vendor issues and relationships, including communication with community stakeholders and escalation to central management for resolution.
* Operational Efficiency and Compliance:
Develop, update, and audit POD operations workflows to…