Pharmacy - Ambulatory Care Pharmacy Technician II

Pharmacy - Ambulatory Care Pharmacy Technician II

West Warwick, RI 02893, USA •

Woonsocket, RI 02895, USA

Posted Wednesday, January 7, 2026 at 5:00 AM

Thundermist's Mission - To improve the health of our patients and communities by delivering exception health care, removing barriers to that care, and advancing healthy lifestyles.

Please note, effective September 1,2021, all Thundermist employees are required to have an initial dose of vaccine only prevent Covid-19. Effective October 1, 2021, all employees of RI licensed health care facilities must be fully vaccinated against Covid-19. Employees may be deemed exempt from this requirement based on documentation from their health care provider.

Job Description

Reports to: Pharmacy Technician and Prior Authorization Manager

Department: Woonsocket Medical

FLSA Status: Non-Exempt

Job Grade: 5

Version Date: 2025

General Responsibilities:

The Pharmacy Technician II works collaboratively as part of the interprofessional clinical care team which includes physicians, nurse practitioners, nurses, nurse care managers, behavioral health providers, a clinical pharmacist, and other clinical staff. The Pharmacy Technician II works independently in a remote/office setting under the direct supervision of the clinical pharmacist and Pharmacy technician & prior authorization manager to determine the appropriateness of prescription refill requests using the electronic medical record and will then authorize appropriate requests from pharmacies using our protocol and provider preferences.

The Pharmacy Technician II will also assist other support staff in completing prior authorization requests on behalf of the providers at Thundermist Health Center. The Pharmacy Technician II will act as a liaison between providers and insurance companies and pharmacies to ensure our patients receive their medications in a timely manner at their respective pharmacies

Qualifications:

Required Qualifications:

• Licensed by the state of Rhode Island as a Pharmacy Technician II.
• Have passed the Pharmacy Technician Certification Examination (PTCE) or the Institute for Certification of Pharmacy Technicians “ExCPT” examination.
• Minimum 3 years as a pharmacy technician II strongly preferred.
• Previous involvement in prior authorization management and medication refill requests.
• Maintain certification with PTCB or EXCPT to renew license (complete CEs etc.).
• Knowledge, skills, and abilities:
  Extensive knowledge of the refill renewal process and of insurance company prior authorization processes (from a pharmacy perspective).
• Knowledge of basic medical terminology and prescription sig codes.
• Basic understanding of what common medications for heart, blood pressure, mood, etc.
• Strong written and verbal communication skills.
• Experience communicating with providers is strongly preferred.
• Proficiency in using database information systems and Microsoft Office Suite.
• Previous experience with electronic medical records, especially eClinical
  
  Works, preferred but not required.

Preferred Qualifications:

• Post-secondary training in Medical Assistant Program/Professional School
• Bi-lingual in English and Spanish
• 1-year experience working with prior authorizations/referrals
• Candidates who do not meet all the preferred qualifications are encouraged to apply.

Significant

Job Functions:

• Duties include reviewing and authorizing medication refill requests from patients and pharmacies utilizing the electronic health record.
• The Pharmacy Technician II will be responsible for completing the medication prior authorization process for Thundermist Health Center providers once the refill process is established.
• The Pharmacy Technician II will provide services at all Thundermist Primary Care locations across Rhode Island.
• Assists providers with questions about the medication refill and prior authorization processes.
• Contacts patients by phone when necessary.
• Additional responsibilities may also involve interacting with University of Rhode Island Pharm
  
  D students and teaching them about the medication refill processes.

Non-Exertion Work Functions

• Ability to work independently, exercising sound judgment, discretion and the initiative to facilitate…