Healthcare Admin & Patient Services Coordinator

Employer Information

Shropshire Community Health NHS Trust believes in fairness, equity and above all, values diversity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicants who require this in order to have the right to work in the UK, providing that the role you have been offered meets the requirements set by the Home Office.

Applicants requiring a Skilled Worker Visa (such as data analysts, IT and finance professionals, etc) will need to meet the salary threshold of £41,700. For a limited number of clinical posts (listed here), applications to the Health and Care Visa route will need to meet the national pay scale for their role or the minimum salary threshold of £25,000 (whichever is higher).

We advise that you check that the role you wish to apply for meets the requirement for sponsorship before applying. Further guidance on eligible roles can be found here., The Musculoskeletal Service Shropshire, Telford & Wrekin brings together partner organisations across the county, including Shropshire Community Health NHS Trust, Shrewsbury & Telford Hospitals and the Robert Jones & Agnes Hunt Orthopaedic Hospital, to provide quality assistance to patients with musculoskeletal concerns within the population of Shropshire.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

The successful candidate will possess outstanding customer service skills, be able to communicate effectively and exhibit a professional telephone manner. You will be required to undertake a variety of administrative duties including receiving and processing referrals, appointment bookings, and managing enquires from service users and healthcare professionals.

The post holder will need to be highly organised and able to efficiently manage workloads. You will be friendly and approachable and have a positive attitude to work.

As a supportive management team, we are keen to foster career progression and encourage staff to consider training opportunities to further enhance their skillset. Working closely with teams across the provider organisations, as well as other teams located on site, you will have full insight into varied job roles and work collaboratively to achieve shared objectives.

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff. Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve.

Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.