CTMS Analyst

Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

We have an opening for a Clinical Trial Management Systems (CTMS) Analyst to join our Revenue Cycle Department!

This is a Remote position.

The CTMS Analyst will be responsible for overseeing all aspects of the CTMS system for their assigned site(s), including standardization, creation of templates, troubleshooting problems, implementation, and training. This role reports to the Director of CTMS and collaborates closely with site clinical and financial teams.

Schedule: Monday-Friday, Normal Business Hours
Compensation: $70k - $82k base salary + 10% annual bonus
Benefits: Health, dental, and vision insurance plans, 401(k) with 4% match, tuition reimbursement, parental leave, referral program, employee assistance program, life insurance, disability insurance, and 15 days of PTO + 10 company holidays.

• Create templates within the CTMS software (e.g., visit tracking, budgets, start-ups, and billable items) utilizing sponsor protocol and ICF, budget and contract, and any site-related vendor costs.
• Manage and update visit templates in the CTMS when protocol/budget amendments and ICF revisions occur.
• Assist in site template/AR clean‑up as necessary and audit team members’ template builds for other sites to ensure consistency.
• Provide guidance on unique template‑build scenarios while maintaining CTMS standards and consistencies.
• Identify opportunities for continuous improvement by sharing feedback on processes and participating in process‑improvement initiatives.
• Provide training and day‑to‑day guidance to site clinical and financial staff; mentor new staff in collaboration with the Director of CTMS.
• Lead integrations of new site acquisitions within CTMS.
• Verify CTMS results by conducting system audits of technologies/updates implemented.
• Represent Flourish Research in a professional and courteous manner (verbal, written, and in appearance) when interacting with all staff, clients, and vendors.
• Additional duties as assigned by the Director of CTMS.

• Bachelor’s degree or equivalent work experience (experience using Real Time or similar CTMS strongly preferred).
• Strong Microsoft Excel skillset – position requires working with large datasets, including data migration and manipulating data during integrations.
• Minimum 2–3 years of experience in clinical research with knowledge of clinical research systems and regulations, and a strong understanding of research activities/processes at research sites.
• Preferred: 2–3 years of hands‑on experience working in a CTMS (Real Time preferred).
• Experience with clinical operations and a strong quality and compliance mindset are highly preferred.
• Must be self‑directed, flexible, organized, and possess excellent oral and written communication skills.
• Possess an analytical approach to problem‑solving.
• Excellent computer skills, including Office 365; proficiency in Microsoft Excel and working with large datasets.

Flourish Research offers an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. Apply today to learn more about how you can join us in our mission to save and improve the lives of others!

Flourish Research is where clinical trials thrive.

Flourish Research represents one of the industry's most progressive and diversified clinical trial companies with robust capabilities in the therapeutic areas of cardiology/metabolic disorders/renal, CNS, pulmonology, and vaccines.

At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality.

Flourish Research is driven by a diverse…