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Health Communications

Senior Complaints & Patient Experience Specialist

Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listing for: NHS
Remote/Work from Home position
Listed on 2026-01-09
Job specializations:
  • Healthcare
    Health Communications
Job Description & How to Apply Below
A healthcare provider in Manchester seeks a Senior Complaints Officer to manage complaints effectively and provide high-quality responses. The role demands strong analytical and communication skills, with responsibilities including facilitating investigations and liaising with stakeholders. Ideal candidates should possess a degree or equivalent experience and excel in a hybrid working environment, combining both office and remote work. Join a values-driven team committed to patient care and continuous improvement.
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Position Requirements
10+ Years work experience
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