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Job Description & How to Apply Below
Position: Medical Support Assistant (Remote)
Location: Remote, but need to be local in Colorado
Duration: 1 year contract, with possibility for extension
Start Date: 8/25
We are seeking reliable and mission-driven Medical Support Assistants to support Veterans served by the VA Eastern Colorado Health Care System. MSAs provide critical front-line administration support across outpatient clinics, virtual care services, and the Office of Community Care. All roles require attention to detail, effective communication, and a strong commitment to Veteran care.
Responsibilities- Customer service, appointment scheduling, and records management
- Answer phones, greet Veteran patients, schedule appointments and consults
- Help determine a clinic's daily needs, and verify and update insurance information.
- Minimum 6+ months of customer service experience
- 1+ year of clerical, call center, or healthcare administrative experience
- High school diploma or GED required
- Proficient with medical terminology
- Typing speed of 50 words per minute or more
- Ability to pass a federal background check
- Reliable internet for a remote work environment
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