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Insurance Follow Up Specialist

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: UHS
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
Job Description & How to Apply Below

Overview

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Universal Health Services (UHS), one of the nation’s largest and most respected providers of hospital and healthcare services, has 400 acute care hospitals, behavioral health facilities and ambulatory centers across the U.S., Puerto Rico and the U.K. As we continue to grow, we stay focused on making health a positive and local experience. In 2023, UHS was recognized By Forbes;
Forbes released its 20th annual edition of the Global 2000, which for the past two decades has ranked the largest companies in the world using four metrics: sales, profits, assets, and market value. UHS appears at #434. UHS has been on the ranking for all 20 years and has earned ‘Hall of Fame’ status. Our operating philosophy is as effective today as it was 40 years ago:
Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates approximately 400 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Responsibilities
  • Completes third party follow up on outstanding insurance claims through contact with the payers.
  • Completes incoming correspondence from patients and insurance companies.
  • Works through coding or billing issues by working EOBs to correct the errors in a timely manner.
  • Escalate problem accounts to management team of department for assistance and resolution.
  • Properly documents the patient account of all steps taken to resolve the balance.
  • Bulk mails all manual claims to individual payers daily.
  • Works all daily, weekly and monthly reports as assigned.
  • Completes all required monthly in-services and educational training as required.
  • Other duties as assigned.
Remote Work Disclaimer

UHS requires onsite training lasting up to 90 days before work from home will be authorized. We ask that our remote employees have access to reliable internet connection and a dedicated, properly equipped workspace at a fixed location within Virginia that is free of distraction.

Qualifications

Position Requirements:

  • High school diploma or equivalent and 1-3 years collections experience preferred
  • Strong Microsoft Office skills (Excel, Word, Outlook)
  • Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required.
  • Familiarity insurance collections and 1-3 years healthcare business office experience preferred.
What This Opportunity Provides
  • Challenging and rewarding work environment
  • After onsite training, a remote work option available for this position.
  • Growth and development opportunities within UHS and its subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401k plan with company match
  • Generous Paid Time Off
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