Medical Billing Technician

Overview

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems by enabling forecasting, shaping world‑class healthcare through Healthcare BI, advanced analytics and informed insights. The Xacte division offers an innovative medical billing solution that empowers healthcare professionals, medical clinics and billing agency partners through a distinctive synergy of expertise and technology.

Our commitment to fostering an exceptional workplace culture has earned us recognition as a Great Place to Work in both the technology and healthcare sectors.

As a member of the medical billing operations team you will handle the entire billing cycle for our clients on a biweekly basis, participate in all team tasks and take full responsibility for certain files. The position requires a minimum of one day a week in our Quebec or Montreal office.

• Validate medical billing entries made by our general practitioner or specialist clients using the most efficient medical billing software in the province;
• Write client file follow‑ups;
• Verify account statements, analyze errors and reissue unpaid claims;
• Ensure impeccable customer service through messaging or phone calls;
• Prepare various reports to manage the complete billing cycle;
• Participate in continuous internal training on medical billing;
• Perform any other related tasks.

• A college diploma in office administration, administrative technology or a combination of relevant education and experience;
• Proficiency with the Microsoft Office suite;
• Familiarity with web and mobile applications, ease with technology and computer tools (e.g., Trello, Intercom, Gmail, Slack, Dropbox, etc.);
• The ability to manage priorities and handle stress during peak periods;
• A strong sense of responsibility and prioritization;
• Experience in RAMQ medical billing (a major asset);
• Proficiency in both English and French (spoken, written and reading) is required to interact with our clients.

Petal employees will continue to enjoy the option of teleworking, with a coordinated hybrid work model that supports the smooth running of operations.

• A recurring hybrid work allowance;
• Competitive compensation that recognizes your contribution;
• 4 to 6 weeks of paid vacation per year;
• 5 paid personal days per year;
• A group RRSP / DPSP plan with employer contribution;
• A complete group insurance plan from day 1;
• Annual wellness allowance of $250;
• Access to the Lumino Health™ telehealth application.

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. Assistance with the screening and selection process is available on request.

Montreal, Quebec, Canada (at least one day a week in office).

Entry level

Full‑time

Health Care Provider — IT Services and IT Consulting

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