Remote Audiologist Diagnostics

We are seeking a high-performing Hearing Instrument Specialist to support our Remote Diagnostics program
, delivering high-quality virtual hearing healthcare for acoustic hearing aids and Earlens hearing devices
. This role is central to scaling access to care while maintaining clinical rigor, patient trust, and operational efficiency.

You will conduct remote diagnostic evaluations
, interpret clinical data, consult with patients via telehealth, and recommend personalized treatment solutions. The ideal candidate is clinically strong, tech-forward, patient-centric, and comfortable operating in a fast-moving virtual care model.

This is not a transactional telehealth role—this position requires strong clinical judgment, consultative selling skills, and the ability to drive excellent outcomes without in-person interaction.

• Conduct remote hearing diagnostics and assessments
  , including interpretation of audiometric data captured onsite or through approved remote diagnostic tools
• Deliver virtual consultations to review results, educate patients, and guide treatment decisions
• Recommend, fit, and dispense Earlens hearing solutions and air conduction hearing aids
  , aligned to patient lifestyle, clinical needs, and financial considerations
• Provide remote counseling and follow-up support to ensure optimal device usage, satisfaction, and retention
• Accurately document all encounters, diagnostics, and recommendations in the electronic medical record (EMR) system
• Coordinate with onsite clinical teams, technicians, and national support resources to ensure seamless patient experience
• Support appointment scheduling, handoffs, and follow-up workflows as needed
• Proactively manage patient concerns to reduce returns and exchanges
• Meet or exceed clinical quality, productivity, and patient satisfaction benchmarks
• Stay current on hearing technology, remote diagnostics tools, and telehealth best practices
• Collaborate cross-functionally with audiology leadership, operations, and referral partners

• Active Hearing Instrument Specialist (HIS) license in good standing (multi-state licensure a plus)
• Bachelor’s degree in Hearing Science, Audiology, or related field preferred
• Minimum 2+ years of experience fitting and dispensing hearing instruments
• Demonstrated experience or strong aptitude for remote care delivery and telehealth platforms
• High level of comfort interpreting diagnostic data without direct physical presence
• Strong consultative communication skills with the ability to build trust virtually
• Highly organized, detail-oriented, and able to manage multiple patient cases independently
• Commitment to HIPAA compliance
  , clinical ethics, and patient confidentiality

• Experience working with Earlens devices or complex hearing solutions
• Prior involvement in remote diagnostics, centralized audiology models, or tele-audiology
• Experience working in a multi-site or scaling healthcare organization
• Familiarity with EMR systems and structured clinical workflows