Senior Manager of Children and Youth Specialty Programs

Working Title: Senior Manager of Children and Youth Specialty Programs

Position Number: 81253

FLSA Status: Exempt

Posting Salary Range: $69,489 - $80,098

Office Location: Remote within North Carolina

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) that manages serious mental health, substance use, traumatic brain injury, and intellectual/developmental disability services in North Carolina. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time.

Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources has a career opening for a Senior Manager of Children and Youth Specialty Programs to join our team. The primary responsibilities of this position include providing administrative supervision and clinical oversight of specialty programs. The Senior Manager ensures the care management team are meeting overall program goals and objectives. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

On a typical day, you might:

• Monitor and oversee the activities of the specialty program staff to ensure the needs of members, families and stakeholders are being addressed appropriately, expeditiously and in a courteous manner.
• Ensure oversight of program performance measures and that program goal benchmarks are consistently met.
• Ensure program staff maintain compliance with accreditation standards.
• Coordinate with internal and external specialty teams, including regional care teams, population health, other community agencies and programs as needed.
• Provide coaching and education to employees to ensure continuous improvement of performance.
• Review, revise or develop departmental procedures, processes, protocols, workflows, job descriptions and training material; also engaging in program development to meet the child and youth TCM specialty needs.
• Evaluate all available sources of data and contractual requirements, both health plan specific and publicly available data in order to ensure programs are in alignment with state requirements.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Typical working hours are 8:30am-5pm
• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications:

Education/Experience:
High School diploma/GED and six (6) years of post-graduate experience with Child BH/MH/SU and/or IDD population.
OR
Associate’s degree in Human Services field and four (4) years of post-graduate experience with Child BH/MH/SU and/or IDD population.
OR
Bachelor’s degree in Human Services field and two (2) years of post-graduate experience with Child BH/MH/SU and/or IDD population.
OR
Equivalent combination of education/experience.

Preferred Education/Experience:
Master’s degree in Human Services
Experience working with BH/MH/SU and/or IDD…