Provider Experience Specialist Job Myrtle Point Oregon USA,Healthcare

Position: Provider Experience Specialist (New York)
Location: Myrtle Point

Employer Industry: Digital Health Marketplace

Why consider this job opportunity:

Salary up to $26 USD per hour
Flexible work environment with remote work options
Competitive paid time off (PTO) and paid parental leave
Comprehensive health benefits, including medical, dental, and vision coverage
Opportunity for career growth and professional development, including sabbatical leave after 5+ years of service
Engaging corporate wellness programs and employee resource groups promoting community and belonging

What to Expect (Job Responsibilities):

Provide exceptional customer service experiences to healthcare provider partners through calls, emails, and chat
Proactively upsell features and streamline interactions for providers using Zocdoc's services
Act as the voice of the employer, resolving issues promptly while humanizing connections with users
Develop a thorough understanding of the employer's platform and services to inspire engagement
Maintain accurate records of all interactions to uphold the commitment to making healthcare easy

What is Required (Qualifications):

Excellent verbal and written communication skills
Customer service experience, preferably in a healthcare or technology-related field
Strong problem-solving abilities and adaptability in a fast-paced environment
Exceptional organizational skills and attention to detail
Dedication to delivering best-in-class customer service

How to Stand Out (Preferred Qualifications):

Experience in a healthcare-related customer service role
Familiarity with technology and digital health platforms
Ability to work collaboratively in a team-oriented environment
Passion for improving healthcare experiences for providers and patients

#Digital Health #Customer Service #Remote Work #Healthcare Innovation #Career Growth

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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