CST Project Manager; eCOA - Remote

CST Project Manager (eCOA) - Remote Based

Updated: October 30, 2025
Location: USA-NY-Remote

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We continuously look for ways to simplify and streamline our work to make Syneos Health easier to work with and easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full‑Service environment, you’ll collaborate with passionate problem solvers, work as a team to help our customers achieve their goals, and be part of an agile organization driving the delivery of therapies.

• Represent the Clinical Surveillance & Training (CST) team on studies or programs, interacting with functional groups, vendors, license holders, Key Opinion Leaders (KOLs), and sponsors. May serve as a Project Lead in CST stand‑alone projects and as a Functional Lead in full scope or multiple protocol projects.
• Manage CST deliverables for scoped services vendors (e.g., Rater Training vendors), scale license holders, and/or KOLs, including:
  • License procurement, scale translation requirements, and paper scale worksheet development.
  • Creation of CST service‑related documentation and templates, including development and testing of the CST Study Training and Engagement Portal (STEP) for study‑specific Rater Training needs.
  • Ensuring quality, timely delivery and implementation of CST services.
• Develop and maintain the study‑specific CST plan in accordance with Standard Operating Procedures (SOPs) and Work Instructions (WIs).
• Contribute to relevant functional project plans to ensure alignment with the CST plan.
• Provide regular status updates to internal and sponsor project teams regarding CST scoped services, including risks such as timeline delays, and serve as the central point of contact for CST‑related project issues.
• Create and maintain CST metric reports for scoped services for client delivery.
• Attend Trusted Process, internal, and sponsor meetings as a lead CST representative to discuss strategy, address agenda topics, and provide status reports.
• Maintain CST project documentation in the Trial Master File (TMF) accurately and completely.
• Identify risks and develop mitigation plans as required.
• Participate in sponsor, internal, or agency audits and inspections.
• Manage CST scope, including identification of out‑of‑scope activities, revenue recognition, invoice management, and KOL contract management; possibly attend internal financial review meetings.
• Plan, manage, and request CST resources (e.g., CST Project Specialist, CST Clinical Scientist, CST Assessment Scientist) and provide resource updates for assigned projects.
• Train and mentor internal team members.

The benefits for this position may include a company car or car allowance, health benefits (medical, dental, vision), company match 401(k), eligibility to participate in Employee Stock Purchase Plan, eligibility to earn commissions/bonus based on performance, and flexible paid time off (PTO) and sick time. Eligibility for paid sick time may vary based on state and municipal requirements.

$79,800 – $139,600 per year.

Provides customer‑focused management of Clinical Surveillance & Training (CST) scoped services to support scientific integrity and data quality in clinical trials. Duties include liaising with customers, vendors, and investigative sites to manage projects from start‑up to final deliverables. Upon displaying proficiency, a CST Project Manager II may advance to the CST Sr. Project Manager level.

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, please contact us at

Phone: 919‑876‑9300
Fax: 919‑876‑9360
Toll‑Free: 866‑462‑7373