Financial Counselor; Fertility

Overview

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Who is Spring Fertility? We're a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be.

We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys!

Why join our team? We are a mission-driven organization looking for high performers, movers, shakers and innovators. We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and are united by our shared commitment to put patients first.

Spring's Financial Counselors assist patients with treatment estimates and collaborate with external parties to ensure their financial coverage. Working independently, the Financial Counselor will explain financial information, determine insurance coverage, and educate the patients on their financial options.

• Furnish patients and healthcare providers with estimates related to upcoming treatment
• Collect estimated liabilities from patients and apply payments to patient accounts
• Acquire knowledge of patient's insurance coverage and benefit limits and communicate it to the patients to make them aware of their financial responsibilities
• Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient s accounts receivables and resolving related issues
• Initiate prior authorization requests per insurance carrier requirements
• Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients
• Identify and work to minimize potential financial risk of patient accounts through daily time of service reports
• Act as a resource representative for questions about registration errors, proper insurance documentation and accounting corrections

• A Bachelor s degree
• 2+ years of experience in fertility or healthcare
• Proficient knowledge of medical terminology and billing practices
• Proficiency in MS Office required
• Experience with electronic medical records
• Exceptional communication and organizational skills
• Ability to simplify complex concepts to patients
• Flexible availability which may include working some weekends and holidays

This is a full-time (40 hours a week/8 hours per day) non-exempt remote position working PST hours.

The base salary range for this role is $61,000 - $68,000 annually. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

You must reside in and intend to work from one of the following states to be eligible for remote employment: AZ, CA, CO, CT, DE, FL, GA, IL, IN, MA, NJ, NV, NY, OR, PA, TX, VA, WA

• Competitive Medical, Dental, and Vision Plans
• Paid Time Off to enjoy "you" time
• Commuter Benefits, Discounted rates on home, auto and pet insurance
• 401k Match with up to 4% matching
• Fertility and Parental Leave Benefits Program
• Career development with a fast-growing organization
• Paid Life and Disability Insurance

We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to serve our patients and advance innovation in our field. We encourage qualified applicants of every background, ability, and life experience to apply.

We are scientists. We are humanists. We are passionate about fertility.

The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview and you require accommodation, please notify the recruiter who reached out to you. If you need assistance navigating our website and the job application process, please give us a call.  disclosure notice here.