Health Navigator

Health Navigator page is loaded## Health Navigator remote type:
Hybrid locations:
Charlottesville, VA USAtime type:
Full time posted on:
Posted 3 Days Agojob requisition :
JRThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The Healthcare Navigator is responsible for coordinating healthcare services and referrals for refugee clients to ensure their medical and mental health needs are promptly identified and treated and they are able to establish a medical home for ongoing care.
** Major Responsibilities:
*** Responsibilities include, but are not limited to:
* • Support timely provision and coordination of medical, dental, and mental health services, particularly for clients with serious health conditions. Assist clients with the selection of a primary care physician (PCP) and help schedule initial appointments once the selection has been made, ensuring each client is comfortable contacting their PCP and scheduling their own appointments.  
• Assist with transportation support for initial PCP and referral appointments; provide transportation independence training so client can independently attend future appointments.  
• Assist clients to resolve any issues that arise concerning billing for medical services and coordination between Medicaid or other insurance plan and health providers.  
• Ensure any urgent medication needs are resolved and that clients know how to fill and refill prescriptions at an accessible pharmacy.

• Assist clients to obtain affordable prescription eyeglasses if needed.  
• Ensure compliance with both case file management and reporting requirements. This entails regular and timely maintenance of both hard-copy and electronic files per best practice standards.

• Participate in all program meetings, staff development activities, and other duties as assigned.  
• Comply with all policies, procedures and protocols of the agency, placing importance on client confidentiality.

• Other duties as assigned
*
* Job Requirements:

**** Education**:
Bachelor’s degree in social work or related field of study preferred.
*
* Work Experience:

*
* • Familiarity with U.S. healthcare system and healthcare programs for low-income families strongly preferred.  
• Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.  
• Experience working with refugee and/or immigrant populations strongly preferred.
** Demonstrated Skills &

Competencies:

*
* • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.  
• Demonstrated success working and communicating effectively in a multi-cultural environment.  
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.  
• Attention to detail and accuracy in work product.  
• Fluent in English, both spoken and written; proficiency in language(s) spoken by client group preferred.  
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.  
• Valid driver’s license and access to a personal, insured vehicle; willing to drive agency van as needed.
* Working Environment:
* • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.  
• May require…