Psychiatric Technician-Psych Emergency Services

Primary Purpose

Provides assistance and monitoring of patient activities and procedures, under the direction of a registered nurse, ensuring a safe and secure environment for both patients and employees.

DAYS 7:00 AM-7:00 PM

• High School Diploma or equivalent required.
• Associate's Degree healthcare related field preferred.
• Bachelor's Degree healthcare related field preferred.

• One year of experience in a healthcare setting, OR
• One year of experience as a psychiatric technician, OR
• One year of experience as a residential treatment/group home worker, OR
• A nursing student who has had basic fundamentals of nursing, OR
• Successfully completed Parkland's job specific training program

• May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.

• Must have a current Heartsaver CPR course completion card within 90 days of hire and/or placement in job from one of the following:
• American Heart Association
• American Red Cross Rescuer
• Military Training Network
• Must obtain Satori Alternatives for Managing Aggression (SAMA) certification, level 1-4, within 60 days of hire. Must have in place prior to first clinical orientation shift.

• Must be able to demonstrate basic patient care skills, clerical/administrative duties, and the use of supplies and assigned equipment.
• May be required to handle aggressive patients using Client Management methods.
• Must be able to do some heavy lifting and moving.
• Must be able to communicate effectively with departmental personnel, other hospital personnel, physicians, patients and families.
• Must be able to demonstrate patient centered/patient valued behavior.

• Provides a safe environment for patients, nurses, doctors and others by collecting firearms from patients and officers, scanning patients, securing sharp items, and physically restraining uncooperative patients to minimize the risk of injury to patients, property and others. Monitors and assesses patients’ physical and emotional status, applying Client Management procedures as necessary (including the restraining and secluding of patients when appropriate), to provide a safe, stable environment for all patients.
• Provides direct patient care, including recording vital signs, phlebotomy tasks, monitoring patients’ dietary intake, monitoring and recording sleep behaviors, to ensure optimal patient healthcare management consistent with the Parkland mission of patient centered/ patient valued care.
• Monitors ongoing patient status and responds to a patient's change in condition by notifying and assisting nurses and other health team members in handling patient care needs.
• Collects, stores, documents, and secures patient valuables and non-valuable items to facilitate the administration of patient services.
• Interviews, counsels, and advises patients of their rights, while establishing and maintaining rapport with the patient.
• Cleans patients, patient possessions, and patient areas to comply with established cleanliness standards.
• Transports patients to and from test locations, and transports medicines and other items to help service patients during their stay.
• Monitors and documents patient behaviors and care given to patients in seclusion, restraint, or on 1:1 to reduce the risk of injury to the patient, and provide a record of the patients’ behavior.
• Serves as a patient advocate by responding to a patient's needs and special requests. Maintains open communication, and honors patient's rights and confidentiality, while providing optimum service to patients.
• Maintains the confidentiality of patient information obtained in the performance of the job, while adhering to established policies and procedures for communicating patient information, to protect the privacy of the patient.
• Conducts security rounds, inspects patient rooms for contraband, and performs quality management audits, as requested, to ensure the safety of patients and employees.
• Maintains a positive working relationship with management, employees, outside agencies, and other hospitals to…