Mobile Clinic Clinician

Mobile Clinic Clinician

Under the general supervision of the Associate VP of Grants and Community Engagement, the Mobile Clinic Clinician will respond on-site to crisis calls that cannot be resolved by the Access & Crisis Helpline telephonically in Wayne County. The Mobile Clinic Clinician will utilize the best crisis intervention practices in behavioral health, prevention and post-intervention crisis services, education, crisis stabilization services, short-term treatment, and follow up services until an individual is connected to an ongoing service provider.

• Performs mobile crisis services in the community, including crisis intervention and de-escalation for individuals of all ages.
• Provides direct clinical, short-term and solution-focused counseling and services.
• Problem solves and resolves conflict utilizing motivational interviewing and other communication tools and techniques.
• Coordinates with the Crisis Traffic Coordinator via text or cell phone before reaching and entering the destination and upon leaving for safety and to be redeployed.
• Utilizes Crisis Theory to provide crisis counseling to people to facilitate immediate stabilization of emotions and behavior.
• Provides direct and indirect services involving intensive case-management services including plan development, placement services, assistance in daily living, individual and/or group counseling, and crisis intervention.
• Documents all crisis intervention activities ensuring timely and complete case documentation following DWIHN policies and procedures for accuracy of records and regulatory compliance.
• Maintains clinical documentation that is accurate and up to date, including assessments, progress notes, crisis/safety plans, and other required documentation.
• Refers individuals to the appropriate service provider to support clinical psychosocial evaluations in a timely manner through in-office, telehealth, or telephone visits. Clinical services may also be provided at community-based locations including schools, homeless shelters, and home-based services when appropriate.
• Develops and implements person-centered treatment plans for clients based upon clients' areas of need, diagnoses, and symptoms.
• Maintains multi-disciplinary working relationships with clinicians and other related professionals in the community.
• Makes appropriate referrals and provides clinically appropriate multi-disciplinary interventions and collaborations.
• Provides coordination and follow-up for clients to additional behavioral health and community resources.
• Engages and educates families about developing natural supports to increase individual and community success.
• Participates in community meetings, agency and system staff meetings.
• Collaborates with schools, law enforcement and other organizations.
• Performs related duties as assigned.

• Knowledge of DWIHN policies, procedures and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of the Michigan Mental Health Code.
• Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care).
• Knowledge of and ability to use screening and assessment tools for behavioral health services.
• Knowledge and experience in current behavioral management and de-escalation techniques in a safe, calm, and caring manner.
• Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2.
• Knowledge of community mental health services and resources.
• Knowledge of severe mental health, physical health, and substance abuse issues and symptoms.
• Assessment skills.
• Organizational skills.
• Decision Making skills.
• Interpersonal skills.
• Communication skills.
• Collaboration skills.
• Active Listening skills.
• Adaptability skills.
• Technology skills (GPS navigation, MHWIN, Word, Excel, Access, Power Point, Outlook, Teams)
• Teamwork Skills.
• Relationship-building skills.
• Rapport-building skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
• Judgement/Reasoning…