Case Manager, Region Mobile Crisis Response - Rappahannock

CASE MANAGER, REGION 1 MOBILE CRISIS RESPONSE - RAPPAHANNOCK

General Statement Of Responsibilities

The Regional Mobile Crisis Response Case Manager Qualified Mental Health Professional (QMHP) provides mobile crisis response to people in crisis in their homes and other community settings within the catchment area listed above and the surrounding localities. Mobile crisis response includes assessing crisis situations and providing de-escalation and support for the consumer in crisis. The Case Manager will have ongoing support and clinical guidance from their supervisor.

This position serves the assigned catchment area and will require the Case Manager to work from home, in the field, and at CSB offices to meet the needs of their CSB.

Req#

• Provide immediate crisis supports to homes, and communities within assigned catchment area and surrounding localities across mental health, substance use, and intellectual/developmental disability issues.
• Assist team members in the field.
• Document all services and results in the consumer’s electronic health record by established deadlines.
• Document progress and maintains a permanent record of the consumer’s activity according to established methods and procedures.
• Oversee insurance and record keeping.
• Communicate effectively and efficiently with Regional Mobile Crisis Program Manager(s).
• Provide Regional Education Assessment Crisis Services Habilitation (REACH) telephone support and mobile responses as needed.
• Collaborate with Region 1 CSBs, community partners/stakeholders, and parties involved in the consumer’s treatment (including private providers, Department of Social Services (DSS)).
• Suggest referrals to appropriate community services.
• Completes other duties and projects as assigned.

The incumbent must reside within catchment area of the position or within a one-hour range on average to most of these localities, at Region Ten’s discretion.

• Bachelor’s degree from an accredited college/university in a behavioral health or human services related field required

• Minimum of 1 year of documented clinical experience or an equivalent combination of education and experience required.

• Current QMHP certification required
• To ensure the safe and efficient operation of the program, a valid Virginia Driver’s License plus an acceptable driving record as issued by the Department of Motor Vehicles are required. For business use, access to a reliable automobile.

• Behavior Modification techniques, crisis intervention, psychosocial education, risk assessments, and substance use
• Use interventions
• Community mental health and public health in order to provide advocacy and enhance the consumer’s treatment and access to community resources
• The principles, procedures, techniques, trends, and literature related to mental health, developmental disabilities, and substance abuse.

• De-escalation and crisis intervention
• Forming and maintaining effective therapeutic relationships with consumers, monitoring progress, and terminating the therapeutic relationship in appropriate ways
• Working collaboratively in a team environment to ensure the needs of consumers are met

• Analyze situations accurately and respond appropriately
• Communicate effectively to facilitate treatment and relay information within an interdisciplinary team
• Perform clinical interviews to obtain information and formulate treatment plans
• Prepare written documents and record data within established expectations and deadlines
• Adapt to changes in the work environment in a positive and professional manner
• Work in a collaborative team environment and adhere to professional ethical standards
• Adhere to licensure regulations related to services provided and Region Ten policies and procedures

Grade: 9

Position Location:

500 Old Lynchburg Road, Charlottesville, VA 22903

Working Conditions:

The Regional Programs & Services office provides oversight of regional initiatives serving nine CSBs. Solid, reliable, 40 hours per week attendance is a business necessity in order to provide continuous, organized, professional services and maintain up-to-date records and complete assigned tasks. Incumbent is willing and available to work a modified schedule to include weekends, holidays, etc. as needed. Use of annual leave must be scheduled at least two weeks in advance.

This position is highly mobile.

• Entry level

• Temporary

• Other

• Mental Health Care

Referrals increase your chances of interviewing at Region Ten CSB by 2x

Get notified about new Case Manager jobs in Charlottesville, VA.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.