Case Manager

Overview

Provides for the safety, stability and well-being of children and families during the referral period. Delivers culturally competent, strengths-based case management services to children and families consistent with the evidence-based practice models. Meets DCF timelines to connect with the family within 24 hours of referral; facilitate initial family meeting within 48 hours of referral; complete assessment-based case plan within 20 days of referral;

and case closure within 3–6 months of referral. Engages and works in partnership with families to complete assessments and develop case plan goals and objectives. Meets with the family in the home weekly to monitor progress towards case plan goals, and meets monthly with each child individually to assess child safety.

Full-Time

• Provide for the safety, stability and well-being of children and families during the referral period
• Deliver culturally competent, strengths-based case management services to children and families consistent with evidence-based practice models
• Meet DCF timelines to connect with the family within 24 hours of referral; facilitate initial family meeting within 48 hours of referral; complete assessment-based case plan within 20 days of referral; and case closure within 3–6 months of referral
• Engage and work in partnership with families to complete assessments and develop case plan goals and objectives
• Meet with the family in the home weekly to monitor progress towards case plan goals; and meet monthly with each child individually to assess child safety
• Assess each child’s safety with every family contact and report all suspected child abuse/neglect. Monitor family progress and service provision using assessment tools, and update the family case plan based on assessments
• Provide weekly home-based family skills training including nutrition, hygiene, household and time management, home and child safety, basic parenting, transportation, problem solving and communication
• Work closely with the Family Support Worker to provide services for the family and make decisions about child well-being

• Bachelor’s degree in human services required
• Minimum two years of relevant experience
• Must have lived experience with substance abuse, treatment and recovery with a minimum of two years of continuous recovery
• Knowledge of recovery resources and experience interacting with individuals seeking recovery
• Must possess a valid state Driver’s License, current automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets the organization’s insurability standard; reliable transportation is required

• Overall computer knowledge and proficiency with database programs, spreadsheets and word processing
• Ability to operate office equipment (computers, e-mail, copiers, fax machines, telephones, voicemail)
• Effective listening, oral and written communication skills, including face-to-face discussions
• Regular and predictable on-site attendance
• Proficiency with Microsoft Word, Outlook, Excel, and Power Point
• Ability to operate other office equipment such as scanners
• Adherence to organizational values
• Commitment to providing respectful, quality services to the people and communities served

The physical demands described below are representative of the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ues may be required to:

• Stand, walk, sit, climb, or balance
• Talk, hear, taste, or smell
• Reach with hands and arms; use hands to handle or feel
• Stoop, kneel, crouch, or crawl
• Move up to 50 pounds occasionally
• Work at a computer for extended periods
• Operate in environments with discussions of substance use, mental health conditions, domestic abuse, etc.
• Vision requirements include close, distance, color, peripheral vision and depth perception

This position requires travel, which may include driving personal or company-owned vehicles. Driving infractions may affect eligibility to drive for company business. This position is safety-sensitive.

• FPS Supervisor

DCCCA provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, sex, age, disability, genetics, or any other protected characteristic. DCCCA complies with all applicable laws and EEOC guidance in every location where we operate.