Subject Access Request Officer

Position Overview

Good Afternoon,

I am currently representing Wokingham Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.

We are looking for a Subject Access Request Officer. This role will be: RG401WH
Remote (Office attendance only if material needs to be scanned).

• The purpose of the Subject Access Request Officer role is to provide individuals, upon request, their personal data held by the council in an accurate, timely, and confidential manner that they are legally entitled to. They will also be expected to issue refusal notices where the applicant is not lawfully entitled to information with explanations as to why. This is to ensure both compliance with statutory legislation and an excellent customer experience for all who come into contact with the council.
• Logging new requests into the council's SAR system to enable them to be tracked throughout the process. Communicating with other service areas within the Council to provide advice and guidance to Officers in relation to requests/contacts that they get directly and how to process a Subject Access appropriately.
• Communicating with the applicant to verify their identity and clarify exactly what information they are looking for, where necessary.
• Confirming whether Wokingham Borough Council holds the information being requested, and that the individual is entitled to it. If not, the job holder will be responsible for directing the applicant to the appropriate local authority / organization, and/or issuing a refusal notice with explanations, as necessary.
• Collating all relevant information (in a logical order) from various sources which include but are not limited to:
  Outlook, Teams, SharePoint, in person file locations, Systems, etc. This will include making independent judgements as to the relevance of information to the applicant's request.
• Redacting documents to ensure that all third-party information is removed and any data that pertains to an exemption so that the applicant only receives the information they are legally entitled to.

• Experience of carrying out complex administrative tasks with a high degree of accuracy.
• Knowledge of/proficiency with Microsoft Office 365, a PDF editor, with willingness to learn how to operate additional software as required.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed).

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon.