Associate Regulatory Legal Affairs Officer

AZ DEPT OF INSURANCE AND FINANCIAL INSTITUTIONS

The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of regulated entities. The Department also helps resolve consumer complaints against financial‑services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.

Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws and by providing information and assistance and to combat vehicle theft.

Job Location:

100 N 15th Ave, Phoenix, AZ 85007

* Remote Work availability based on business needs

Salary: $69,000-$72,000

Grade: 23

Closing Date: 1/30/2026

This position will serve as the Public Records Custodian and Department Rule making Officer. As the Custodian of Records, the position manages public records requests, subpoenas, and records retention processes, ensuring compliance with confidentiality and disclosure requirements.

• Review all incoming public record requests; assign to appropriate staff; monitor timeliness and thoroughness of responses; respond to confidential or online requests; train staff on redaction; coordinate responses to complex requests; work with Business Operations Officer on efficiencies.
• Receive and respond to all subpoenas; identify responsive divisions; notify individuals; collect and review responsive records; review legal basis for red actions; prepare invoices and affidavits; send high‑volume requests via Serv-U.
• Develop and implement agency’s public records policies, procedures and retention schedules; provide consultation and training; send litigation hold notices; add litigation hold codes in Iron Mountain; review and destroy outdated records annually.
• Handle Agency’s rule‑making processes: review rules and regulations; draft required documents; facilitate public input; track steps; keep records of promulgated rules.
• Complete public record requests including gathering, reviewing and redacting responsive records.

Knowledge:

• Insurance and Financial Institution/Enterprise principles, terms, concepts, state and federal statutes, rules, regulations and guidelines promulgated by national insurance and financial regulatory organizations (NAIC, CSBS, NASCUS, et al.).
• Knowledge of rule‑making procedures, statutes, regulations and Arizona rule‑writing standards.
• Ability to conduct a public hearing and interact with stakeholders.
• General knowledge of administrative law, hearing and court procedures.
• Fundamental understanding of relational databases, spreadsheets and word‑processing functions and features; professional correspondence format, tone, grammar and syntax.
• Understanding of records retention and destruction policies.

Skills:

• Management, supervisory and motivational skills; work prioritization and organization; analyzing work processes, and conceiving, drafting and implementing policies and procedures; diplomatic verbal and written communication.
• Ability to write regulations or to conform existing rules for a desired result and to create required reports.
• Ability to interact with agency personnel and the public in the development of rules.
• Ability to appear before the Governor’s Regulatory Review Council (“Council”) for rule review.
• Ability to conduct a public hearing and interact with stakeholders.
• Work prioritization and organization skills;
• Diplomatic verbal and written communication;
• Ability to be detail‑oriented.

Abilities:

• Working independently;
• Applying sound judgment;
• Accurately interpreting statutes, case law and proposed legislation;
• Forecasting needed changes to legislation and agency approaches in response to new forms of products, services, and business enterprises; providing effective leadership during complex and…