Senior Stakeholder Relations Advisor

Senior Stakeholder Relations Advisor, SSRA
011426

Department: Public Affairs

Type of Position: Full Time, Permanent

Location: 7th Floor, 5160 Yonge Street, Toronto, ON

Reporting to: Director, Stakeholder Relations

Work Model: Hybrid – flexible work schedule (All remote work must be completed from your home office within the province of Ontario.)

Grade: L

Posting Status: Open

Salary Range: The salary range for this position is $75,910 - $115,380 per year

About Tarion

Since 1976, Tarion has served new home buyers and new homeowners by ensuring that one of their life's biggest investments is protected. Almost every new home in the province is covered by a new home warranty. This warranty protection is provided by Ontario's builders and lasts up to seven years. It is backstopped by Tarion. More than 375,000 homes are currently enrolled in the warranty program.

Every year about 55,000 new homes are enrolled.

How We Mak e a Difference

A home is one of life's biggest purchases. As an independent, not-for-profit organization, Tarion provides Ontario's new home buyers and owners with peace of mind that their purchase is safeguarded through the province's new home warranty and protection program.

Almost every new home in the province is covered by a new home warranty. Tarion ensures consumer protection by providing free tools, guides and resources to help homeowners understand their builder's warranty and navigate warranty claims with confidence.
If a builder does not meet their warranty commitments, Tarion offers guidance to help homeowners ensure they receive the coverage they're entitled to, and when necessary, steps in to help resolve warranty claims.

About the Role

The Senior Stakeholder Relations Advisor is an integral part of the Stakeholder Relations team. They exhibit sound judgment and expertise in supporting the department's strategic objectives, particularly relating to the ongoing relationships and interactions with government and stakeholder outreach functions. This role administers two stakeholder advisory councils that are key inputs into Tarion's stakeholder and education initiatives, public consultations and understanding of stakeholder issues, challenges, and needs.

The senior advisor plays a key role in Tarion's government relations function, related to reporting and other information as needed and leading outreach to government, and other related stakeholders. This position also plays an important part in the media relations function supporting the director on media engagement and producing key messaging and other written material that aligns with organizational priorities.

This role requires being well-versed in Tarion's corporate messaging and involves reaching out to stakeholders and government directly to develop positive relationships and facilitate collaboration. There is an expectation that this individual will have the ability to work independently, solve problems and propose solutions if they encounter issues related to their deliverables.

This position follows a hybrid working policy, requiring two (2) days per week in our office and three (3) days working remotely. In order to assist with onboarding and workplace introductions, new hires will be required to work four (4) days in office per week during their first three (3) months of service. (All remote work must be completed from your home office within the province of Ontario.)

Responsibilities include:

• Developing and maintaining positive relations with stakeholders.
• Collaborating with external parties and assisting stakeholders directly while communicating and reinforcing Tarion's corporate messaging.
• Liaise with council members and Tarion leadership to administer the two stakeholder advisory councils. This includes leading the development of agendas, minutes and Board reports, as well as working with Tarion's Corporate Secretary on council governance matters.
• As appropriate, engage with the provincial government and Members of Provincial Parliament (MPPs).
• Actively work with other Tarion departments to provide guidance and information to government where appropriate.
• Provide support at ministry meetings and ensure compliance with applicable sections of the Ministry's Administrative Agreement.
• Support the Director, Stakeholder Relations on media engagement and producing written materials.
• Support the Public Affairs team in conducting stakeholder outreach in line with corporate strategic objectives.

A great candidate for this position will have:

• A University or postgraduate degree in political science, public administration, public affairs or government relations, communications or business is preferred or diploma program with post graduate certificate in relevant program.
• A minimum of three years' experience specializing in a public affairs, government or public relations role or equivalent experience.
• Proven ability to build professional and productive relationships with colleagues at all levels of the corporation, government, and stakeholder, as well as the…