Child Support Interstate Manager; Public Service Administrator, Option

Job Requisition

Job Requisition 52605

BPIS: 07520

Closing Date: 01/28/2026

Agency: Department of Healthcare and Family Services

Class

Title:

PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option: General Administration/Business Marketing/Labor/Personnel

Bilingual Option: None

Salary: Anticipated starting salary $8281;
Full range $8,281 - $12,223

Job Type: Salaried

Category: Full Time

County: Sangamon

Number of Vacancies: 1

Bargaining Unit Code: RC063 Professional Employees, Educators, Juvenile Justice School Counselors and Special Education Resources Coordinators, and Physicians AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Department of Healthcare and Family Services, Division of Child Support Services (CSS) is seeking a qualified and motivated individual to lead our Statewide Intergovernmental Operations Interstate Unit. This position serves as a working supervisor implementing, interpreting and coordinating policies, procedures and federal regulations for the Statewide Intergovernmental Operations Interstate unit.

The ideal candidate will be professional, possess supervisory experience, and excellent communication skills. The possession of these skills will ensure the candidate is successful in the roles as Interstate Manager.

HFS values employees with different backgrounds, life experiences, and talents.

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

• Subject to management approval, serves as the Interstate Manager by planning, directing, and evaluating the operations of the statewide Interstate Child Support Services (CSS) program for the Bureau of Statewide Intergovernmental Operations within the Division of CSS
• Serves as a working supervisor
• Implements and directs management studies
• Develops and maintains cooperative working relationships with other state, local, and public agencies and with the Attorney General’s office and the legal community
• Plans and conducts monthly team meetings to discuss policies, procedures, personnel, and other operations and issues
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration
• Requires prior experience equivalent to three (3) years of progressively responsible administrative…