Senior Financial Crime Investigator, EU, Fluent Spanish and English Speaking

Overview

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown in the UK over the last 10 years. We offer personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond.

Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and award-winning customer service, we have a history of creating moments for our customers. We’re not about selling products — we want to solve problems and change lives through Monzo. Remote in the UK | £29,450 - £37,000 (+ £2,500 Multilingual Premium) plus Benefits.

⭐Our Financial Crime Team

Our EU Financial Crime Customer Operations team is at the heart of how we protect Monzo and our customers from financial crime like fraud and money laundering. We’re looking for individuals who are passionate about preventing financial crime to join our team.

• Investigating complex or high-risk anti-money laundering alerts on business accounts.
• Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU.
• Making business onboarding decisions in high-risk or complex cases.
• Conducting ongoing due diligence on high-risk business accounts.
• Providing financial crime expertise and support to other operational teams across the business.

• You have strong English written and verbal communication skills.
• You are fluent in Spanish both written and verbal communication skills (to at least CEFR C1 level).
• You have strong experience of conducting high-risk business banking screening or complex business financial crime investigations.
• You have experience making independent, risk-based financial crime decisions in a regulated financial services firm.
• You have knowledge of the current financial crime landscape in the UK and the EU, and associated financial crime risks.

The working hours to be covered by the team will be 7am - 6.30pm and this will be based on 8.5 hours per day (with a 1 hour lunch included). This will include 1 in 4 weekends. We can offer shifts Monday - Friday (1 in 4 weekends) or Sunday - Thursday / Tuesday - Saturday. The successful candidate will be required to be flexible in order to meet our customer demand.

The start for the role will be Monday 8th June and you must be able to commit to the first 8 weeks. No holidays/time off will be authorised during this period.

£29,450 - £37,000 (+ £2,500 Multilingual Premium).

We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period.

This role is remote based in the UK.

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits.

Apply now and help us make money work for everyone in the EU!

The application journey has 4 key steps

• Application questions.
• Call with a Recruiter.
• Interview to discuss your previous experience and technical knowledge and values.
• The final step will consist of a Spanish language assessment.

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that’s listed just yet.

Drop us your application, we’d love to hear from you!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview  can read them here. Our average process takes around 5 weeks but we will always work around your availability.

We may…