Branch Office Administrator

There's power in partnership.

Position

Schedule:

Full-Time

Branch Address: 11400 Overseas Hwy Ste 220, Marathon, FL

This posting is anticipated to remain open for 30 days, from 03-Mar-2026. The posting may close early due to the volume of applicants.

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6-month training including an experienced peer to help mentor you
• A wide support network that extends from your branch office to your region to the home office
• You will often work independently but will have a team of thousands backing you every step of the way

• Delivering exceptional personalized service to ensure clients feel understood and informed
• Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listening for situations in the clients' lives that may indicate a need for additional services
• Driving marketing activities such as planning and executing events

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
• An inclusive environment where everyone's different viewpoints are valued and help to achieve results
• We recognize individual efforts through a rewards program that promotes a long-term career, your financial security, and you and your family's well-being
• Full-time Associates receive the following benefits:
  • Medical and prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness), short- and long-term disability, basic life, and basic AD&D coverage (no cost to associates)
  • 401k retirement plan, health savings account, and flexible spending account
  • Ten paid holidays, 15 days of vacation for new associates starting on January 1 each year, sick time, personal days, and a paid day for volunteerism
  • Potential bonuses and profit sharing; all associates eligible for the Employee Assistance Program

• Edward Jones believes in a human-centered approach as we partner for positive impact, improving the lives of our clients, colleagues, and communities
• Edward Jones is a privately held firm that shares success with associates through various discretionary and variable compensation programs, including bonus opportunities based on branch and firm profitability, plus individual performance
• The hiring minimum and maximum range shown below is a subset of the total pay range. Merit-based salary increases are possible as you progress in the BOA role

Hiring Minimum: $21.38

Hiring Maximum: $23.14

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
• Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
• Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamline processes with updating SOPs and strategically execute on the branch business plan.
• Technology: Strong computer literacy with willingness to learn new technology and programs such as Money Guide, Salesforce, Microsoft Office products and other firm-provided software.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we are proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose:
We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe…