Branch Office Administrator

Job Overview

Position

Schedule:

Full-Time

Branch Address: 210 E Frontview Suite B, Dodge City, KS

Posting open for 30 days, beginning 04-Mar-2026; may close early due to volume of applicants.

As a Branch Office Administrator (BOA), you will be the first voice clients hear and the trusted resource they rely on. You’ll provide seamless support to our financial advisors and clients, helping them achieve long‑term financial goals while fostering a positive client experience.

• Comprehensive 6‑month training with an experienced peer mentor
• A wide support network from your branch office to the region and home office
• Opportunities to work independently while backing thousands of associates across the firm

• Deliver exceptional personalized service so clients feel understood and informed
• Take an active role in the annual business planning process to develop strategies for the upcoming year
• Actively listen for situations in clients’ lives that indicate a need for additional services
• Drive marketing activities such as planning and executing events

• A culture of continuous improvement and professional development
• An inclusive environment that values diverse viewpoints
• A rewards program that promotes long‑term career success, financial security, and well‑being for both you and your family

• Medical, prescription drug, dental, vision, and voluntary benefits (including accident, hospital indemnity, and critical illness)
• Short‑ and long‑term disability; basic life and basic AD&D coverage at no cost
• 401(k) retirement plan with employer matching and tax‑advantaged accounts (HSA, FSA)
• Ten paid holidays, 15 days of vacation for new associates starting on January 1, plus sick, personal, and volunteer days
• Potential for bonuses and profit sharing; eligibility for the Employee Assistance Program

Minimum: $21.38 per hour

Maximum: $23.14 per hour

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service:
  Provide exceptional service via inbound/outbound calls, email, and in‑person interactions; resolve issues and build strong relationships with clients and referral sources.
• Account Management:
  Learn and understand the financial services industry; handle account opening, transfers, and other requests; process transactions, prepare documentation, and maintain accurate client records.
• Administrative & Operational Support:
  Work independently under the advisor’s direction; schedule appointments, prepare materials, manage correspondence, support marketing initiatives, streamline processes, update SOPs, and execute the branch business plan.
• Technology:
  Strong computer literacy and willingness to learn new tools such as Money Guide, Salesforce, Microsoft Office, and firm software.

Join a Fortune 500 private firm where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we focus on clients rather than shareholder returns. We are an innovative, flexible, inclusive organization that fosters belonging and excellence. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.