Accounting Services Supervisor

As an Accounting Services Supervisor you will lead a team of accounting operation specialists. Additionally, you will assist senior leadership in enhancing our processes and procedures which allow us to provide our clients with best-in‑class accounting and fiduciary services.

This position is responsible for the coordination and accuracy of client deliverables.

This position is located at our home office in Rutherford, New Jersey.

• Direct team of accounting operations specialists responsible for day-to-day management of client escrow accounts, to include:
• Monitoring daily funding levels to ensure sufficient capacity to issue pending/upcoming payments; interact with clients to arrange additional funding when necessary.
• Issuing checks and other payments (wire transfers, ACH).
• Providing detailed client reporting (monthly and ad‑hoc).
• Reconciling bank accounts to internal systems.
• Ensuring data integrity related to financial records in core systems.
• Responding to client and internal inquiries promptly, professionally, and efficiently.
• Develop client relationships, plan and supervise expectations and deliverables, and be a key client contact.
• Assist clients in accounting and financial reporting needs, including ensuring appropriate resources are being allocated.
• Assist in evaluating and establishing financial reporting internal controls.
• Provide client management with value‑added financial analysis and ongoing process feedback.
• Assist in the development of enhanced department best practices, processes, tools, and systems to enhance best‑in‑class approach.

• Bachelor's degree in Accounting, Finance, Business Administration.
• Experience in the insurance or broader banking/financial services industry strongly desired, particularly in a similar accounting/operations/back‑office role.
• Supervisory/Management experience required.
• Strong operational skills/process‑driven mentality.
• Highly organized with an eye for detail.
• Excellent client service skills.
• Ability to multi‑task and prioritize with minimal oversight.
• Strong Excel skills; experience with database tools such as Tableau a plus.

Raphael & Associates is a third‑party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!

As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and self‑reliant professionals.

We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company.