Branch Office Administrator

There's power in partnership.

You're the kind of person who loves solving problems and building relationships - and that's exactly what makes you essential to our branch teams. As a Branch Office Administrator at Edward Jones, you'll be the first voice clients hear and the trusted resource they rely on. We'll give you the tools, training, and support to make a meaningful impact every day on your clients, your team, and your future.

• Position
  
  Schedule:
  
  Full-Time
• Branch Address: 1016 West University Ave, Ste 106, Flagstaff, AZ
• Posting will remain open for 30 days from 01-Mar-2026 and may close early

If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity. BOAs team up with financial advisors to help clients achieve their long‑term financial goals and provide administrative support to a financial advisor or a team of multiple advisors.

As a Branch Office Administrator, you will be a vital part of the team, providing seamless support to our clients, facilitating communication, and ensuring a positive client experience.

We'll give you the support you need, including:

• Comprehensive 6‑month training with a peer mentor
• A wide support network from your branch to the home office
• Opportunity to work independently with a team of thousands backing you

• Delivering exceptional personalized service
• Taking an active role in the annual business planning process
• Actively listening for additional service opportunities
• Driving marketing activities such as planning and executing events

• A culture of continuous improvement and professional development
• An inclusive environment where everyone’s viewpoints are valued
• Recognition of individual efforts through a rewards program
• Full‑time Associates receive the following benefits:
  • Medical, prescription drug, dental, vision, and voluntary benefits such as accident and hospital indemnity
  • Short‑ and long‑term disability, basic life, and basic AD&D coverage at no cost
  • 401(k) retirement plan and tax‑advantaged accounts: HSA and FSA
  • Ten paid holidays, 15 days of vacation for new associates, sick time, personal days, and a paid day for volunteerism
  • Bonuses, profit sharing, and Employee Assistance Program access

• Human‑centered approach partnering for positive impact
• Discretionary and variable compensation including bonuses based on branch and firm profitability and individual performance
• Opportunity for merit‑based salary increases as you progress in the BOA role

Hiring Minimum: $21.38

Hiring Maximum: $23.14

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service:
  Provide exceptional service via inbound/outbound calls, email, and in‑person interactions. Resolve issues and maintain strong relationships with clients, referral sources, and internal support teams.
• Account Management:
  Learn the financial services industry, handle account opening, transfers, and other requests, process transactions, prepare documentation, and maintain accurate client records.
• Administrative & Operational Support:
  Work independently under the advisor’s direction, schedule appointments, prepare client meeting materials, manage correspondence, support marketing initiatives, streamline processes, and execute the branch business plan.
• Technology:
  Strong computer literacy and willingness to learn new technology such as Money Guide, Salesforce, Microsoft Office, and other firm‑provided software.

Edward Jones is a Fortune 500 company that values people over shareholder returns. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we are privately owned and focused on improving the lives of our clients, colleagues, and communities.

Our purpose is to partner for positive impact. We are innovative, flexible, and inclusive, attracting, developing, and inspiring performance excellence and a sense of belonging.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.