Field Supervision Director - AECS

You could say we're at the center of the center.

Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions.

Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.

Position

Schedule:

Full-Time

This job posting is anticipated to remain open for 30 days, from 27-Feb-2026. The posting may close early due to the volume of applicants.

The Product and Communication Supervision Department plays a critical role in achieving the Compliance Division's mission of promoting our clients' best interest while helping to ensure the firm remains in compliance with industry rules and regulations.

This Field Supervision Director position on the Asset and Electronic Field Supervision Team will be responsible for completing supervisory reviews of client and branch activity involving electronic communications and asset movement.

• Problem Solving: Broad responsibility to deal with situations involving communications with the public, customer accounts, firm policies, procedures and controls. The impact of incorrect or inaccurate information could result in potential for customer complaint, arbitration, or regulatory risk/liability.
• Interpretation: Interpret information and data to prevent, detect, and mitigate risk to clients, the firm and branch teams.
• Analysis: Analyze complex issues, utilizing firm and regulatory expertise to make timely, reasonable, and knowledgeable decisions.
• Trend Identification: Identify trends and patterns in branch activity to figure out if follow‑up, escalation, or progressive supervision is warranted.
• Decision Making: This role will deal with firm programs. Risk of non‑compliance can extend to sanctions and fines. On a situational basis, this FSD role will investigate and resolve issues that could impact a Financial Advisor and/or firm policies and procedures and are reportable to the regulators.
• Coach, educate and communicate potential concerns or supervisory issues to team members, clients, Financial Advisors and home office associates.
• Work in collaboration with internal business areas within the firm.
• Additional Responsibilities: Assist with oversights, monitoring and assignment of workflow within the Department plays a critical role in achieving the Compliance Division's mission of promoting our clients’ best interest while helping to ensure the firm remains in compliance with industry rules and regulations.
• Assist in coaching, developing and providing feedback to Field Supervision Officers within AECS.

Edward Jones’ compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax‑advantaged accounts: health savings account, and flexible spending account.

Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm’s Employee Assistance Program.

Hiring Minimum: $74,600

Hiring Maximum: $122,800

What You’ll Need:

• Series 7 license which is currently active and has been held a minimum of one year
• Must obtain Series 9, 10, 24, and 66 within 4 months of hire
• Leadership, analytical, investigative, and decision‑making skills are required.
• Ability to interpret emerging regulation, identify and respond to the impact on Edward Jones…