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Job Description & How to Apply Below
Job Summary
This role is 100% Remote
We are seeking an experienced Fraud Alerts Analyst to support daily fraud monitoring and alert review operations for a bank. This role is responsible for reviewing, analyzing, and clearing fraud alerts in a high-volume, fast-paced environment while maintaining strong accuracy, consistency, and regulatory compliance. The analyst will perform investigative reviews of transactional activity, document findings, and escalate suspicious behavior as appropriate.
This is a fully remote position with approved overtime available during peak periods.
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Essential Duties & Responsibilities:
- Review, analyze, and disposition approximately 12-15 fraud alerts per day in accordance with established procedures and risk thresholds
- Conduct fraud investigations as needed, including transactional analysis and customer activity review
- Document investigative findings clearly and thoroughly to support audit and regulatory requirements
- Escalate suspicious activity and support follow-up investigations when required
- Utilize fraud monitoring and case management systems (including FCRM); assist with platform transitions and implementation of new tools such as Verafin
- Maintain consistency and quality while meeting productivity and turnaround-time expectations
- Collaborate with management and team members to ensure timely alert resolution
- Provide additional coverage and support during peak workloads, including approved overtime as needed
- Prior experience in fraud alerts review and/or fraud investigations within a financial institution required
- Demonstrated tenure and stability in previous fraud or financial crimes roles
- Experience working in high-volume alert environments
- Familiarity with fraud monitoring systems such as FCRM and/or Verafin
- Strong attention to detail, sound judgment, and effective time-management skills
- Ability to work independently in a remote environment while meeting performance expectations
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