Finance and Subrogation Coordinator

👋🏻 Hello, we're Laka

You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey...

Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against.

Our model:
Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month.

Take a closer look at exactly what this means and how it works here

What have we been up to since then...?

In a nutshell, we've been very busy! Here are a few of the massive achievements we've had:

🚀 Raised an awesome Series B investment round of over $10m

🚀 Grown the team to over 70 Lakanauts, based across the UK and NL, enabling a choice-based, remote-first way of working

🚀 Launched Laka in a total of 11 countries, essentially helping more people in more places!

🚀 Captured the UK and NL enthusiast cyclist market and expanded into commercial business partnering

🚀 Been awarded 'Best Cycle Insurance Provider' (for the past 8 years in a row - go us! 🥳)

🚀 We've also achieved a 5
* rating on Google Reviews and Glassdoor - go check us out!

Help us continue to change an outdated industry...

We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company.

🤘🏼 The role

This is a varied and high-impact role within the Finance team and Ancillary Services team, covering finance operations, insurance recovery, and office support. You’ll work closely with the Financial Controller, Subrogation Lead and Head of People, to ensure financial accuracy, strong cash management, smooth day-to-day operations, and effective subrogation and claims processes.

💰 Finance Operations

• Manage Accounts Payable and Accounts Receivable, including bookkeeping, invoicing and payment runs
• Monitor outstanding balances, manage credit control, and maintain bank reconciliations
• Support month-end close, including accruals and prepayments
• Assist with audit preparation and finance process improvements

🔁 Insurance Subrogation & Claims

• Screen and validate subrogation claims, preparing comprehensive claim files
• Liaise with third parties, insurers, legal contacts, and Ancillary Services team to chase recoveries
• Track recoveries, maintain reporting, and support cash recovery forecasting
  Identify and resolve issues that may delay or hinder the subrogation process

🏢 Office and Operational Support

• Coordinate company meetings, events, and team socials
• Support onboarding administration and general operational needs
• Assist leadership team with ad hoc tasks

Could this be right for you?

• Fluent in English and ideally French/ German/ Dutch
• 2–5 years’ experience in finance operations, accounts, or administrative roles
• Comfortable managing AP/AR independently and maintaining accurate records
• Strong attention to detail, organisation, and proactive problem-solving
• Confident communicator with customers, team members, and external partners
• Exposure to insurance, debt recovery, or subrogation processes (preferred)
• Empathy for customers and understanding of impact when claims occur
• Fast learner, adaptable, and comfortable working in a startup environment

What can you expect from working at Laka?

🏠
Remote-first way of working -you choose whether you work from home or our beautiful offices in London & Bristol

📈
Share options -we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join

💰
Company bonus scheme -if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually

🌴
Annual leave -25 days holiday (plus…