Bilingual Amendment Administrator
Remote / Online - Candidates ideally in
Burlington, Ontario, Canada
Listing for:
DLL
Contract, Remote/Work from Home
position
Listed on 2026-02-27
Job specializations:
-
Finance & Banking
Financial Analyst
Job Description & How to Apply Below
Position: Bilingual Contract Amendment Administrator
Bilingual Contract Amendment Administrator
As a Contract Amendment Administrator, you can expect to work collaboratively with a team of about 6 on completing changes to retail transactions on, but not limited to, name changes, assignments/assumptions, add/removal of debtors and restructures requests across all business units. You will be ensuring that all lease and loan security documentation is accurately completed, updated when required, consistent with credit and legal requirements.
Responsible for exercising adherence to: credit and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of documentation while meeting customer expected turnaround-timing commitments.
Find out more about how you can unleash your full potential at DLL!
Day to Day
Transaction Processing: Handle requests for name changes, contract assignments or assumptions, addition or removal of co-debtor, portfolio transfers, restructures, and payment frequency changesDocumentation & Compliance: Prepare, review, and send documentation, ensuring compliance and accuracy in customer details, payment terms, and contract identifiersCustomer Communication: Provide clear instructions on payment options, insurance requirements, and necessary documentation. Negotiate fees within guidelines. Develop and maintain a positive consultative relationship with customers as it relates to the requestsAudit & Requirement Management: Review and audit documents for accuracy, maintain organized records, and follow up for incomplete or missing details/requirementsCross-Team/Department Coordination: Liaise with credit, risk, and legal departments to ensure proper adjudication, contract updates and PPSA registration amendmentsProcess Management: Organize and submit requirements to internal teams for system updates and ensure proper executionAdditional Support: Contribute to special projects, departmental initiatives, and provide backup support when necessaryPerformance & Policy Adherence: Achieve key performance targets (KPIs/SLA), update procedures, and assist with training documentationAll members enjoy
:
Two working days per year volunteering for a local charityBonus planRemote working from home opportunitiesFlexible hoursCareer development opportunities: online learning, member development programs, Tuition reimbursement program.Outstanding Medical, Dental, Vision and Paramedical benefit programsEmployer paid defined contribution Pension planIndustry leading Vacation packageSubsidized Gym membership programsEmployee Referral programOpen concept modern working environment“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”
Essentials
Bilingual (French) requiredExperience in Operations function (preferably in leasing or financing industry) is an assetStrong attention to detail and data entry accuracyAbility to manage multiple priorities under tight deadlinesExcellent planning & organizational skillsTeam-oriented with a proactive mindset in a fast-paced environmentThrives in an independent, goal-driven work settingStrong analytical and problem-solving abilitiesEffective written, verbal, and interpersonal communication skillsAbility to handle complex customer interactions and negotiations professionallyAdaptability and openness to changeAbility to work in a hybrid work model: in-office twice per week and remote workProficiency in MS Work & Excel (an asset)Post-secondary education (an asset)Choose Wellbeing
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.
Our four wellbeing categories are as follows:
Connection – Build meaningful connections with other DLL membersHealth – Manage mental, emotional and physical healthFinance – Provide learning opportunities to help members achieve personal financial healthLifestyle – Maintain balance between work and life prioritiesThere are things that matter to our members and the wellbeing of our members matters to DLL!
Settling In
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