Vice President, Financial Services

Overview

Vice President, Financial Services Loews Hotels
• Nashville, TN, United States

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.

Who We Are: Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here
; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

The Vice President, Financial Services Center ("VPFSC"), reporting to the SVP, Hotel Finance, provides direction and leadership to the Company's centralized financial services center ("FSC") comprised of Accounting Services, Treasury, Payment Services, Payroll, Billing, Credit & Collections, Indirect Tax, Fixed Assets, and Income Audit. These teams are geographically located within the business services center ("BSC") outside of Nashville, TN, which also includes a customer engagement center (CEC) and additional support functions.

The position is responsible for: working with stakeholders, setting the strategy of the FSC, consistently identifying and prioritizing process and technology improvements to increase efficiency and performance; the timely and accurate execution of services to all business units of Loews Hotels within established service level standards in accordance with strong internal control policies and procedures; compliance with the Company's mandatory SOX program;

achievement of performance and productivity metrics; and financial performance within budget. Provides leadership to ensure business objectives and continuous improvements are to be identified and implemented to augment overall performance of the center both for processes and underlying technology with an emphasis on automation to streamline operations and reduce manual effort.

• Proactive leader with strong organizational and communication skills
• Detail-oriented and committed to safety and compliance
• Able to work flexible schedules including weekends and holidays
• Dedicated to delivering exceptional guest and team member experiences

The detailed duties and functions of this role can be grouped into two main responsibilities: service to the business units across the Company (hotels and Home Office), and internal management of the FSC. The listing below will discuss duties within these two areas.

Service to Business Units:

• Ensure timely, accurate and complete processing and recording of transactional data
• Blends core financial responsibilities of each function within the FSC with customer service mentality that permeates the Company's culture
• Ensure that all business units can rely on adequacy of control structure and operational effectiveness of individual and collective controls in generating timely and accurate financial information
• Consistently obtaining, responding to and adjusting processes in response to feedback from stakeholders
• Balance service levels to costs, and appropriately adjust based on changing business needs and…