Part Time Branch Office Administrator

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.

At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone – the first face they see when they walk in the door.

You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems – you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.

Position

Schedule:

Part‑Time

Branch Address: 215 S Mecklenburg Ave, South Hill, VA

This posting will remain open for 30 days, from 30-Jan-2026. The posting may close early due to the volume of applicants.

As a Branch Office Administrator, you will be a vital part of our team, providing seamless support to our clients. You will play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training including an experienced peer mentor
• A wide support network that extends from your branch office to your region to the home office
• Independent work with a team of thousands backing you every step of the way

• Deliver exceptional personalized service to ensure clients feel understood and informed
• Take an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listen for situations in clients' lives that may indicate a need for additional services
• Drive marketing activities such as planning and executing events

• A culture of continuous improvement and professional development reflecting respect for individuals and their unique contributions
• An inclusive environment where everyone's different viewpoints are valued and help to achieve results
• Recognition of individual efforts through a rewards program that promotes a long‑term career, your financial security, and your family's well‑being
• Part‑time associates who work an average of at least 30 hours a week over a 12‑month measurement period are eligible for medical and prescription drug coverage, health savings and flexible spending accounts, voluntary benefits, well‑being programs, and retirement plan (if compensated for 1,000 hours of service during the plan year)
• In locations that require accruals of paid sick leave and paid time off, part‑time associates are eligible for those benefits based on hours worked and consistent with applicable law

• Edward Jones believes in a human‑centered approach to partner for positive impact, improving the lives of clients, colleagues, and communities.
• Edward Jones is a privately held firm that shares success with associates through discretionary and variable compensation programs, including bonus opportunities based on branch and firm profitability, and individual performance.
• Salary range: $21.38 (minimum) – $23.14 (maximum) with opportunities for merit‑based increases.

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service: Provide exceptional service via inbound and outbound calls, email, and in‑person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal team members.
• Account Management: Learn and understand the financial services industry. Handle account opening, transfers, and other requests under the financial advisor’s direction. Process transactions, prepare documentation, and maintain accurate client records.
• Administrative & Operational Support: Work independently under the advisor’s…