Mortgage Loan Officer

Overview

Orchard is radically simplifying the way people buy and sell their homes. Orchard reimagines the end-to-end experience of buying and selling, from innovative home search tools to buy a new home before selling your current one. Customers manage the entire experience through a personalized online dashboard, while also receiving support from Orchard real estate agents. Headquartered in New York City with teammates across the US, Orchard has 150+ full time employees and 400+ real estate agents (1099).

We have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, Air Bnb, Shopify and Sweetgreen. We are proud to be recognized by Crain’s, Inc. 5000, Glassdoor, Parity.org and Built In on lists of best places to work.

About the Role

Orchard Mortgage is an affiliate of Orchard, dedicated to offering mortgage services to Orchard’s real estate customers to provide a seamless home buying transaction. Orchard Mortgage operates in an innovative environment with a focus on constant improvement, transparency, and teamwork.

We provide you with leads from top producing agents in our markets. Your role is to build excellent relationships with both Orchard Agents and Orchard customers to win their future loan business through our services and offerings (such as free refinances for life). You are not required to bring your own leads but may bring your own leads and relationships and offer the same products and services we provide.

This is a full-time role reporting to the Mortgage Sales Manager. It is a remote position that is expected to be based in the Greater Seattle area and available to attend agent networking events such as Orchard happy hours and agent training once a month.

• Consult with clients about current needs and financing solutions to help them achieve their financial goals, including Orchard Mortgage’s offerings such as the Equity Advance loan
• Build strong relationships with Orchard’s real estate agents and collaborate to create a great home buying experience for customers
• Serve as the go-to person for all home financing needs, including expertise on the Equity Advance loan and Move First offering
• Close a high percentage of captive leads and manage a pipeline of at least 10-15 loans per month, primarily purchases with some refinances
• Collaborate with other teams across the Orchard ecosystem in Real Estate and Title Operations to deliver the best customer outcomes
• Provide weekend coverage once per month to ensure customers receive support even on weekends

• At least 3+ years of lending experience and an active NMLS license or registered (Washington required)
• Strong consultative sales skills to help customers achieve the best financial outcome and understand available programs
• A passion for customer service and relationship building, keeping both customers and agents informed, including after hours or on weekends
• Deep knowledge of guidelines for Fannie Mae, Freddie Mac, FHA, VA, with the ability to provide high-quality pre-approvals/pre-qualifications (bonus for familiarity with non-QM programs and renovation/construction loans)
• Technology savvy with the ability to learn and work with new systems; preference for experience with Blend and Byte (or similar systems)

Note:

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

We are committed to cultivating and retaining a diverse team. Any demographic data provided will be used to improve our interviewing and hiring processes. Responses are anonymous and used in aggregate only.

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