Accounts Receivable Analyst

About The Role

As an Accounts Receivable (AR) Analyst
, you play a key role in supporting the financial health of our large, dynamic technology organization. You will be responsible for the collection, reconciliation, and resolution of assigned accounts receivable balances
, ensuring that invoices are paid accurately and on time.
In this fast‑paced, team‑oriented environment, you will partner closely with internal stakeholders and customers to resolve discrepancies, reduce aged receivables, and support cash flow targets
. This is a great opportunity for someone who enjoys problem‑solving, digging into details, and building strong customer relationships while growing their finance career.

• Manage and reconcile assigned customer accounts in line with established Authority Matrix guidelines.
• Research accounts receivable histories for new and existing customers to ensure accuracy and completeness.
• Proactively contact customers regarding outstanding balances based on aging reports and review‑code categories.
• Identify issues blocking payment (e.g., pricing discrepancies, missing documentation, credit holds) and collaborate with internal teams to resolve them.
• Recognize potential red flags on accounts and elevate them to management as needed.
• Perform detailed reconciliations of accounts and identify appropriate next steps for resolution.
• Manage discrepancies, short‑pays, and other open issues to drive timely resolution.
• Accurately research invoice and credit memo histories, including RMA/Program activity (from RMA issuance through credit processing or program conclusion).
• Support AR team initiatives and be available for occasional on‑call or non‑standard work hours when business needs arise.

• 1-3 years of relevant experience in accounts receivable, credit, collections, or a related finance function.
• High school diploma or equivalent required.
• Associate degree in Accounting, Finance, or a related field preferred.

• Preferred but not required:
  State and Local Government contracting.
• Working knowledge of account reconciliation and credit procedures.
• Familiarity with RMA/Program processes (from RMA# issuance to credit processing or program conclusion) is an asset.
• Proficiency with Microsoft Office applications, especially Excel, Word, and Outlook.
• Basic data entry skills and the ability to perform standard mathematical calculations.
• Ability to use common office equipment and quickly learn/adapt to new systems and technology.

• Strong attention to detail with a focus on accuracy and efficiency.
• Ability to recognize common accounts receivable issues and contribute to problem resolution with some guidance.
• Organized and able to prioritize work and manage time effectively in a fast‑paced environment.
• Clear and professional verbal and written communication skills in English; additional local/regional language skills are an asset.
• Demonstrated ability to collaborate effectively with colleagues and build positive working relationships.
• Comfortable working with people across diverse backgrounds and identities, with a focus on respect and inclusion.
• Resilient and able to work constructively under pressure, especially when faced with high workloads and tight deadlines.
• High level of integrity and confidentiality when working with sensitive financial and customer information.
• Customer‑focused mindset, with the ability to be empathetic and responsive to customer needs and concerns.
• Ability to remain focused while working at a computer and/or on the phone (or headset) for extended periods.

• Schedule:
  
  Occasional non‑standard work hours or overtime may be required based on business needs.
• Environment:
  Professional office setting with a hybrid work model (combination of in‑office and remote work).
• Tools & Equipment:
  Standard office equipment and computer‑based systems.

At TD SYNNEX, our values guide everything we do:
Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create…