Accounts Receivable Analyst

About the Role

Accounts Receivable (AR) Analyst — you play a key role in supporting the financial health of our large, dynamic technology organization. You will be responsible for the collection, reconciliation, and resolution of assigned accounts receivable balances
, ensuring that invoices are paid accurately and on time.

In this fast-paced, team-oriented environment, you will partner closely with internal stakeholders and customers to resolve discrepancies, reduce aged receivables, and support cash flow targets
. This is a great opportunity for someone who enjoys problem-solving, digging into details, and building strong customer relationships while growing their finance career.

• Manage and reconcile assigned customer accounts in line with established Authority Matrix guidelines.
• Research accounts receivable histories for new and existing customers to ensure accuracy and completeness.
• Proactively contact customers regarding outstanding balances based on aging reports and review-code categories.
• Identify issues blocking payment (e.g., pricing discrepancies, missing documentation, credit holds) and collaborate with internal teams to resolve them.
• Recognize potential red flags on accounts and escalate them to management as needed.
• Perform detailed reconciliations of accounts and identify appropriate next steps for resolution.
• Manage discrepancies, short-pays, and other open issues to drive timely resolution
  .
• Accurately research invoice and credit memo histories, including RMA/Program activity (from RMA issuance through credit processing or program conclusion).
• Support AR team initiatives and be available for occasional on-call or non-standard work hours when business needs arise.

• 1-3 years of relevant experience in accounts receivable, credit, collections, or a related finance function.
• High school diploma or equivalent required.
• Associate degree in Accounting, Finance, or a related field preferred
  .

• Preferred but not required:
  State State and Local Government contracting
  .
• Working knowledge of account reconciliation and credit procedures
  .
• Familiarity with RMA/Program processes (from RMA# issuance to credit processing or program conclusion) is an asset.
• Proficiency with Microsoft Office applications, especially Excel, Word, and Outlook.
• Basic data entry skills and the ability to perform standard mathematical calculations.
• Ability to use common office equipment and quickly learn/adapt to new systems and technology.

• Attention to detail with a focus on accuracy and efficiency.
• Ability to recognize common accounts receivable issues and contribute to problem resolution with some guidance.
• Organized and able to prioritize work and manage time effectively in a fast-paced environment.
• Clear and professional verbal and written communication skills in English; additional local/regional language skills are an asset.
• Demonstrated ability to collaborate effectively with colleagues and build positive working relationships.
• Comfortable working with people across Diverse backgrounds and identities
  , with a focus on respect and inclusion.
• Resilient and able to work constructively under pressure
  , especially when faced with high workloads and tight deadlines.
• High level of integrity and confidentiality when working with sensitive financial and customer information.
• Customer-focused mindset, with the ability to be empathetic and responsive to customer needs and concerns.
• Ability to remain focused while working at a computer and/or on the phone (or headset) for extended periods.

• Schedule: Occasional non-standard work hours or overtime may be required based on business needs.
• Environment: Professional office setting with a hybrid work model (combination of in-office and remote work).
• Tools & Equipment: Standard office equipment and computer-based systems.

TD SYNNEX values and describes its culture and guiding principles here.

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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